HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading consulting firm based in Montreal is seeking a healthcare business analyst to enhance its service delivery. The candidate will work on patient appointment systems and healthcare IT implementations, requiring strong analytical skills and familiarity with Canadian healthcare policies. This role allows for hybrid work and offers competitive compensation.

Qualifications

• Experience with documenting business requirements.
• Strong background in healthcare IT systems.
• Ability to read regulatory documents.

Responsibilities

• Configure patient appointment booking systems.
• Document workflows for order fulfillment processes.
• Work in a hybrid mode with consulting team.

Skills

Strong written and verbal communication

Knowledge of Healthcare and Healthcare IT

Attention to details

Business requirements documentation

Bilingual English/French

Education

Prior experience as a business analyst

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus