HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading consulting firm in Montreal is seeking an experienced healthcare business analyst to enhance their team. This hybrid role involves defining patient appointment systems, documenting workflows, and ensuring compliance with healthcare regulations. Ideal candidates will possess strong communication skills, experience as a business analyst, and knowledge of Canadian healthcare dynamics.

Qualifications

• Experience in documenting business requirements through User Stories and Use Cases.
• Bi-lingual English / French is a plus.
• Knowledge of Canadian healthcare regulations and environments.

Responsibilities

• Define booking slots and resource requirements for patient appointment systems.
• Document workflows and order fulfillment processes in healthcare.
• Translate regulatory documents into business requirements.

Skills

Strong written and verbal communication skills

Knowledge of Healthcare and Healthcare IT

Experience with Jira

Experience with Confluence

Ability to document business requirements

Education

Prior experience as a business analyst, clinical informaticist or system analyst

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus