HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

A leading consulting firm is seeking a healthcare business analyst for its Montreal office. This hybrid role demands expertise in patient appointment systems and medication orders while requiring strong documentation skills and knowledge of Canadian healthcare. Ideal candidates will possess a keen attention to detail and be bilingual in English and French.

Qualifications

• Previous experience as a business analyst or similar role.
• Knowledge of Canadian healthcare systems.
• Ability to translate regulatory documents to business requirements.

Responsibilities

• Configuring booking slots and resource requirements for patient appointments.
• Documenting business requirements using various techniques.
• Overseeing procedure and medication order flows in healthcare settings.

Skills

Communication

Documentation

Attention to Detail

Healthcare IT Knowledge

Bilingual (English/French)

Education

Business Analyst Experience

Clinical Informatics

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus