HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A consulting firm based in Montreal is seeking a healthcare business analyst to enhance patient booking systems and document workflows in the healthcare environment. The ideal candidate will have strong communication skills, expertise in healthcare IT, and experience in business analysis. Proficiency with tools like Jira and Confluence will also be beneficial.

Qualifications

• Prior experience in business analysis, clinical informatics, or system analysis.
• Working knowledge of techniques to document business requirements.
• Bilingual in English and French is a plus.

Responsibilities

• Define booking slots, resource requirements, and provider schedules for patient appointments.
• Document workflows and order fulfillment processes in healthcare settings.
• Translate regulatory documents into business requirements.

Skills

Communication

Documentation techniques

Attention to detail

Healthcare knowledge

Education

Experience as a business analyst or clinical informaticist

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus