HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading technology consultancy in healthcare seeks an experienced healthcare business analyst for its Montreal office. The role involves configuring patient appointment bookings and documenting business requirements. Ideal candidates should possess strong communication skills and a passion for detail within the healthcare IT landscape.

Qualifications

• Prior experience as a business analyst, clinical informaticist, or system analyst.
• Strong written and verbal communication skills.
• Experience working with Canadian healthcare.

Responsibilities

• Configure patient appointment booking, including scheduling and reporting.
• Document business requirements using User Stories and Use Cases.
• Understand workflows for medication orders in hospital and clinic settings.

Skills

Healthcare IT

Business requirements documentation

Communication

Attention to detail

Jira

Confluence

Bilingual (English/French)

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus