HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a healthcare business analyst in a hybrid role, where you'll leverage your expertise in healthcare IT to enhance patient appointment processes and medication order flows. Collaborate with a dynamic team to document business requirements and translate regulatory documents into actionable insights. This role offers the opportunity to make a meaningful impact in the healthcare sector, all while working in a supportive environment that values detail and communication. If you're passionate about improving healthcare systems and thrive in a collaborative atmosphere, this position is perfect for you.

Qualifications

• Prior experience as a business analyst or clinical informaticist.
• Working knowledge of documenting business requirements.

Responsibilities

• Define booking slots and resource requirements for patient appointments.
• Document workflows and order fulfillment processes.

Skills

Healthcare IT Knowledge

Business Analysis

Communication Skills

Jira

Confluence

Regulatory Document Understanding

Bilingual English/French

Education

Bachelor's Degree in Healthcare or IT

Certification in Business Analysis

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

1. Patient Appointment Booking

• Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
• Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
• Appreciation for some of the data that needs to be captured and reported about appointments

1. Procedure and Medication Order flows

• More focused on Hospital environment, but also involving clinic and outpatient orders
• Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)

- Prior experience as a business analyst, clinical informaticist or system analyst

- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)

- Strong written and verbal communication skills

- Ability to read and understand regulatory documents and translate to business requirements

- Passion for details that you can balance with business realities

- Experience with Jira and Confluence

- Knowledge and awareness of Canadian healthcare

- Bi-lingual English / French is a plus