HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading consultancy in Montreal seeks a healthcare business analyst to enhance healthcare IT solutions. The role involves configuring patient appointment systems and understanding hospital workflows. Ideal candidates will have strong analytical skills and knowledge of Canadian healthcare regulations. Bilingualism in English and French is a plus.

Qualifications

• Prior experience as a business analyst or clinical informaticist.
• Working knowledge of documenting business requirements.

Responsibilities

• Configuration for patient appointment booking.
• Knowledge of procedure and medication order flows.

Skills

Healthcare

Communication

Attention to Detail

Education

Business Analyst Certification

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

1. Patient Appointment Booking

• Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
• Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
• Appreciation for some of the data that needs to be captured and reported about appointments

Procedure and Medication Order flows

• More focused on Hospital environment, but also involving clinic and outpatient orders
• Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

Additional requirements:

• Knowledge of Healthcare and Healthcare IT (not Insurance)
• Prior experience as a business analyst, clinical informaticist or system analyst
• Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
• Strong written and verbal communication skills
• Ability to read and understand regulatory documents and translate to business requirements
• Passion for details that you can balance with business realities
• Experience with Jira and Confluence
• Knowledge and awareness of Canadian healthcare
• Bi-lingual English / French is a plus