HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking consulting firm as a healthcare business analyst in Montreal. This exciting role involves configuring patient appointment booking systems and documenting essential workflows in a hybrid work environment. You will leverage your expertise in healthcare IT to translate complex regulatory documents into actionable business requirements, ensuring seamless operations in both hospital and outpatient settings. With a focus on detail and communication, you will collaborate with a dedicated team to enhance healthcare delivery. If you are passionate about making a difference in healthcare, this opportunity is perfect for you.

Qualifications

• Prior experience as a business analyst or clinical informaticist.
• Ability to document business requirements using User Stories and Use Cases.

Responsibilities

• Configure patient appointment booking systems and manage resource requirements.
• Document workflows for procedure and medication orders in a healthcare environment.

Skills

Patient Appointment Booking

Healthcare IT Knowledge

Business Analysis

Strong Communication Skills

Regulatory Document Understanding

Jira

Confluence

Bilingual (English/French)

Education

Degree in Healthcare or IT

Certification in Business Analysis

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

1. Patient Appointment Booking

• Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
• Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
• Appreciation for some of the data that needs to be captured and reported about appointments

Procedure and Medication Order flows

• More focused on Hospital environment, but also involving clinic and outpatient orders
• Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

Knowledge of Healthcare and Healthcare IT (not Insurance)

Prior experience as a business analyst, clinical informaticist or system analyst

Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)

Strong written and verbal communication skills

Ability to read and understand regulatory documents and translate to business requirements

Passion for details that you can balance with business realities

Experience with Jira and Confluence

Knowledge and awareness of Canadian healthcare

Bi-lingual English / French is a plus