HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a healthcare business analyst to enhance patient appointment systems and streamline procedure flows. This hybrid role requires a keen understanding of healthcare IT and the ability to document business requirements effectively. You will collaborate with a team of consultants, ensuring that the needs of both patients and healthcare providers are met. If you have a passion for healthcare, strong communication skills, and experience with tools like Jira and Confluence, this position offers an exciting opportunity to make a significant impact in the healthcare sector.

Qualifications

• Experience as a business analyst or clinical informaticist.
• Ability to document business requirements using User Stories and Use Cases.

Responsibilities

• Configure patient appointment booking systems and manage resource requirements.
• Document business requirements and translate regulatory documents.

Skills

Healthcare IT Knowledge

Business Analysis

Communication Skills

Jira

Confluence

Bilingual (English/French)

Education

Bachelor's Degree in Healthcare or IT

Certification in Business Analysis

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus