HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An innovative consulting firm is seeking a healthcare business analyst to enhance their team in Montreal. This hybrid role focuses on optimizing patient appointment booking and medication order flows within healthcare environments. You will leverage your expertise in healthcare IT to document business requirements, ensuring compliance with regulatory standards. With a passion for detail and strong communication skills, you will play a crucial role in bridging the gap between clinical needs and business realities. If you are ready to make a significant impact in the healthcare sector, this opportunity is perfect for you.

Qualifications

• Experience as a business analyst or clinical informaticist.
• Strong knowledge of documenting business requirements.

Responsibilities

• Configure patient appointment booking and resource requirements.
• Document business requirements using User Stories and Use Cases.

Skills

Healthcare IT Knowledge

Business Analysis

Communication Skills

Attention to Detail

Bilingual (English/French)

Education

Bachelor's Degree in Healthcare or IT

Certification in Business Analysis

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

1. Patient Appointment Booking

• Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
• Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
• Appreciation for some of the data that needs to be captured and reported about appointments

Procedure and Medication Order flows

• More focused on Hospital environment, but also involving clinic and outpatient orders

Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

Additional requirements:

• Knowledge of Healthcare and Healthcare IT (not Insurance)
• Prior experience as a business analyst, clinical informaticist or system analyst
• Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
• Strong written and verbal communication skills
• Ability to read and understand regulatory documents and translate to business requirements
• Passion for details that you can balance with business realities
• Experience with Jira and Confluence
• Knowledge and awareness of Canadian healthcare
• Bi-lingual English / French is a plus