HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a healthcare business analyst to enhance patient appointment systems and streamline medication order flows. This hybrid role requires a keen understanding of healthcare IT and the ability to document business requirements effectively. The ideal candidate will have strong communication skills and a passion for detail, ensuring that business realities align with regulatory standards. You will play a pivotal role in transforming healthcare processes, contributing to a team dedicated to improving patient care and operational efficiency. If you are enthusiastic about making a difference in the healthcare sector, this opportunity is perfect for you.

Qualifications

• Prior experience as a business analyst or clinical informaticist.
• Ability to document business requirements using various techniques.

Responsibilities

• Define booking slots and resource requirements for patient appointments.
• Document workflows and order fulfillment in healthcare settings.

Skills

Patient Appointment Booking

Healthcare IT Knowledge

Business Requirements Documentation

Jira

Confluence

Bilingual (English/French)

Strong Communication Skills

Attention to Detail

Education

Bachelor's Degree in Healthcare or IT

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

1. Patient Appointment Booking

• Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
• Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
• Appreciation for some of the data that needs to be captured and reported about appointments

Procedure and Medication Order flows

• More focused on Hospital environment, but also involving clinic and outpatient orders
• Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

Knowledge of Healthcare and Healthcare IT (not Insurance)

Prior experience as a business analyst, clinical informaticist or system analyst

Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)

Strong written and verbal communication skills

Ability to read and understand regulatory documents and translate to business requirements

Passion for details that you can balance with business realities

Experience with Jira and Confluence

Knowledge and awareness of Canadian healthcare

Bi-lingual English / French is a plus