HEALTHCARE BUSINESS ANALYST

CHROME TECHNOLOGIES; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

This innovative firm seeks a healthcare business analyst to enhance patient appointment systems and streamline order flows. In a hybrid working environment, you'll leverage your expertise in healthcare IT to document business requirements and improve workflows. A passion for detail and strong communication skills are essential as you navigate the complexities of healthcare operations. Join a dynamic team that values collaboration and innovation, making a tangible impact in the healthcare sector. If you're ready to take on a challenging yet rewarding role, this opportunity is for you.

Qualifications

• Experience as a business analyst or clinical informaticist is essential.
• Ability to document business requirements using various techniques.

Responsibilities

• Configure patient appointment booking systems and manage resource requirements.
• Document workflows and order fulfillment processes in healthcare.

Skills

Healthcare Knowledge

Business Analysis

Strong Communication Skills

Attention to Detail

Bilingual (English/French)

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional Expertise We Are Focused On Right Now:

1. Patient Appointment Booking
   - Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
   - Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
   - Appreciation for some of the data that needs to be captured and reported about appointments
2. Procedure and Medication Order Flows
   - More focused on hospital environment, but also involving clinic and outpatient orders
3. Knowledge of Workflows and Documentation of Order Fulfillment
   - Normal case and exceptional case

Qualifications:

1. Knowledge of Healthcare and Healthcare IT (not Insurance)
2. Prior experience as a business analyst, clinical informaticist, or system analyst
3. Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
4. Strong written and verbal communication skills
5. Ability to read and understand regulatory documents and translate to business requirements
6. Passion for details that you can balance with business realities
7. Experience with Jira and Confluence
8. Knowledge and awareness of Canadian healthcare
9. Bi-lingual English / French is a plus