Head of Global Enterprise Accounts

Vantage; Toronto; Híbrido; CAD 170.000 - 210.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote-friendly setup

Home office support

Annual company retreats

Descripción de la vacante

Vantage is seeking a Director, Global Accounts to lead revenue growth across enterprise client relationships. You will own expansion, upsell, and net revenue retention, while building strategic relationships with our largest accounts and guiding the account strategy across regions.

Remote-first with travel up to 50% in North America and internationally. You will report to the VP of Solutions & Delivery and be a key member of the SLT, shaping the account playbook, renewals, and pricing

Formación

• Proven experience running a multi-region account team at a retail media network, ad tech company, or commerce platform.
• Experience managing managers and developing account leaders.
• A track record of net revenue retention, renewal, and upsell results across an enterprise portfolio.
• Commercial fluency: you own SOWs, pricing, and billing disputes without needing Finance or Legal to translate.
• Experience as a member of a senior leadership team, including planning and budgeting for a function.
• Experience building capacity models, such as accounts per manager, account segmentation, and health scoring.
• Credibility with senior client stakeholders, including in difficult conversations.
• Working knowledge of retail media and commerce media platforms, enough to guide adoption and speak to the roadmap.
• A proactive, relationship-led approach, with clear written and verbal communication to senior management.

Responsabilidades

• Own revenue growth across our existing client base, with an expansion and upsell plan and a net revenue retention (NRR) target for every account.
• Build deeper, more strategic relationships with our largest accounts, acting as executive sponsor and stepping in early on renewals, escalations, and negotiations.
• Set the account strategy and playbook as we scale across regions and markets, including account plans, QBR cadence, and renewal motions.
• Plan account coverage as the portfolio grows, so every client is well served.
• Lead, coach, and develop the account team with a focus on revenue and relationship building.
• Forecast account team capacity to match client growth and build the case for new hires before coverage gets stretched.
• Lead contracting strategy with Finance and leadership, including SOW structure, pricing, change orders, and billing disputes.
• Partner with Client Success, Launch, AdOps, Product, and Engineering so client needs shape the roadmap and delivery stays consistent across regions.
• Report on net revenue retention, upsell, renewals, and client satisfaction to senior leadership.
• Ability to travel within North America and internationally, up to 50% of the time.

Conocimientos

Multi-region leadership

Managing managers

NRR & upsell

SOW pricing & billing

Senior leadership participation

Capacity modeling

Executive stakeholder credibility

Retail media knowledge

Communication to execs

Descripción del empleo

Vantage is seeking a Director, Global Accounts to lead revenue growth across enterprise client relationships. You will own expansion, upsell, and net revenue retention, while building strategic relationships with our largest accounts and guiding the account strategy across regions.

Remote-first with travel up to 50% in North America and internationally. You will report to the VP of Solutions & Delivery and be a key member of the SLT, shaping the account playbook, renewals, and pricing