Head of Customer Success: Influencer Marketing & Growth

Creator.co; Vancouver; Hybrid; CAD 75,000 - 100,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Flexible remote work 2 days per week

Opportunities for personal and professional growth

Inclusive work environment

Job summary

A leading influencer marketing platform in Vancouver is seeking a Head of Customer Success to lead a dynamic team focused on social media and influencer marketing. This role requires a strong background in digital marketing and proven success in client relationship management. The ideal candidate will drive innovative marketing strategies and contribute to expanding the agency’s service offerings. Competitive compensation is offered, along with a vibrant work environment.

Qualifications

• 5+ years in a senior role within a digital marketing agency.
• Proven success in leading teams and achieving results.
• Strong ability to build and maintain client relationships.
• Strategic mindset for developing innovative marketing strategies.
• Experience using analytics to evaluate campaign performance.

Responsibilities

• Lead and mentor a team of marketing strategists.
• Act as the primary point of contact for key clients.
• Oversee creation of customized marketing strategies.
• Optimize team workflows for increased efficiency.
• Identify and capitalize on new business opportunities.

Skills

Team leadership

Client relationship management

Data-driven marketing strategies

Influencer marketing

Social media expertise

Affiliate marketing

Education

Bachelor’s degree in Marketing or related field

Tools

Analytics and reporting tools

Job description

A leading influencer marketing platform in Vancouver is seeking a Head of Customer Success to lead a dynamic team focused on social media and influencer marketing. This role requires a strong background in digital marketing and proven success in client relationship management. The ideal candidate will drive innovative marketing strategies and contribute to expanding the agency’s service offerings. Competitive compensation is offered, along with a vibrant work environment.