Guest Services Specialist – 3-Month Contract (Halifax)

Primaris REIT; Halifax; On-site; CAD 19,000 - 28,000; Full time

Job summary

Primaris REIT is hiring two dedicated Guest Services Representatives to join our team at the Halifax Shopping Centre in Halifax, NS. This 3-month contract offers an opportunity to deliver exceptional customer service in a fast-paced retail environment.

As the primary point of contact for customers and tenants, you will assist with property programs, manage the parenting room registrations where applicable, and help with gift card and lost-and-found programs.

Qualifications

• 1+ years of customer service experience
• Strong communication and interpersonal skills
• Proficiency with Microsoft Office is a plus
• Health & Safety awareness preferred

Responsibilities

• Provide exceptional support to customers and tenants
• Assist in the property gift card program
• Assist in the administration of the lost and found program
• Provide directions to shoppers
• Handle calls and emails
• Register customers for the Parenting Room where applicable
• Maintain employee manuals and information brochures
• Additional duties as assigned

Skills

Customer service

Excellent communication

Education

Secondary School diploma or equivalent

Tools

Microsoft Office

Job description

Primaris REIT is hiring two dedicated Guest Services Representatives to join our team at the Halifax Shopping Centre in Halifax, NS. This 3-month contract offers an opportunity to deliver exceptional customer service in a fast-paced retail environment.

As the primary point of contact for customers and tenants, you will assist with property programs, manage the parenting room registrations where applicable, and help with gift card and lost-and-found programs.