Guest Service Event Worker - Part Time

Texas A&M University System; Stephenville; On-site; CAD 34,000 - 40,000; Part time

Benefits offered by this job

None

Job summary

Tarleton State University is seeking part-time Guest Service Event Workers in the Event Center Guest Services department. The role involves ushering at events, assisting with ticket sales, scanning tickets, and ensuring a safe, welcoming environment.

Evening and weekend availability is required. This temporary, casual position offers a base hourly rate of $18.03 with potential negotiation based on funding and experience.

Qualifications

• Customer service experience required.
• Evening and weekend availability required.

Responsibilities

• Ushers at campus events and assists with ticket sales.
• Scans tickets and manages entry for events.
• Locks/unlocks doors and performs basic building operations.
• Provides front-line customer service and directions.
• Monitors building security and reports maintenance or safety issues.
• Keeps work area clean and organized.
• Coordinates evacuation procedures during emergencies.
• Assists with filling shifts and special event needs.
• Performs other duties as assigned.

Skills

Customer service

Evening/weekend availability

Problem solving

Lifting up to 20 lbs

Mobility between venues

Tools

Microsoft Office

Job description

Job Title

Guest Service Event Worker - Part Time

Agency

Tarleton State University

Department

Event Center Guest Services

Proposed Minimum Salary

$18.03 hourly

Job Location

Stephenville, Texas

Job Type

Temporary/Casual Staff (Fixed Term)

Job Description

Tarleton State University, a distinguished Doctoral National Comprehensive University, invites applications for the position of part time Guest Service Event Workers in the Department of Event Services. As part of a vibrant academic community dedicated to excellence in teaching, research, and service, this role offers the opportunity to contribute meaningfully to a university that values innovation, collaboration, and inclusive growth. Join us in advancing knowledge and transforming lives—on campus and beyond. Tarleton State University continues to grow its impact across Texas, with four distinct campuses located in Stephenville, Fort Worth, RELLIS-Bryan and Waco , along with a robust online community that extends our reach even further.

At the heart of it all is Stephenville , where Tarleton State offers a dynamic environment for faculty and staff. From a lively live music scene and numerous local festivals to rich traditions rooted in the surrounding community, Stephenville provides a vibrant and welcoming atmosphere.

No matter where you’re located—on campus or online—you are part of a mission that transforms lives and makes a difference across the state of Texas and beyond.

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Important Immigration Information:

A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025.Please be advised that TarletonStateUniversity will NOT pay this fee. Therefore, if you need immigration sponsorship for your employment, we recommend that you consult with your private immigration counsel at your own expense toascertainwhether your current immigration status would make a potential offer of employment from Tarleton StateUniversity subject to this fee.

In addition, on January 27, 2026, Texas Governor Abbot issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission.Accordingly, if you will now or in the future require sponsorship for employment visastatusthis moratorium may affect our ability to employ you should you be selected as the final candidate.

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The Event Services Worker plays a key role in supporting the Tarleton State University Event Center by delivering exceptional front-line customer service and ensuring smooth event operations. Core responsibilities include ushering at events, assisting with ticket sales and entry, monitoring building security, and maintaining a clean, safe, and welcoming environment. This position is essential to creating a positive and seamless experience for guests, students, and community members.

Strong communication, teamwork, and problem-solving skills are critical to success in this role.

Evening and weekend availability is required, with work schedules determined by the needs of scheduled events. This is a temporary, part-time position limited to a maximum of 19 hours per week, based on the operational needs of the Event Center.

Job Duties/Responsibilities:

• Provide service as an usher for campus wide events such as concerts, athletic events, etc.
• Event ticket sales support as needed
• Scanning tickets at University events
• Perform building operation tasks including locking and unlocking main doors, various offices, etc.
• Provide front line customer service including answering phones, transferring calls, giving directions, and assisting patrons and general public
• Monitor building security as needed
• Reporting building maintenance, cleaning, and safety concerns
• Maintain a clean and organized workspace
• Work with other building staff team members to solve problems, provide updated information, and assist with scheduling as needed
• Coordinate evacuation procedures in the case of an emergency
• Assist with filling shifts and special event needs
• Provide other duties as assigned

Required Qualifications:

• Customer service experience
• Must be available to work nights and weekends

Preferred Qualifications:

• Common business software applications such as Microsoft Office
• Familiar with audio and visual and presentation equipment
• Experience serving as a student leader in a professional environment

Skills/Abilities:

• Problem solving
• Lift, carry and/or otherwise move items weighing up to approximately 20 pounds on occasion
• Ability to move about and between venues for extended periods of time up to a full shift of work
• Bend and stoop

Compensation:

The target base hourly compensation is $18.03 and may be negotiable based on funding availability and candidate experience/skillset in relation to the minimum requirements of this position.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.