Events Assistant (Winter/Spring)

MDA; Toronto; On-site; CAD 22,000 - 25,000; Part time

Job summary

York University is seeking an Events Assistant to perform box office and ushering duties for performances across its venues during day, evening and weekend performances.

The role requires a high school diploma and experience in high-volume customer service, with cash handling and familiarity with ticketing systems; this is a casual, up to 24 hours per week posting with start date 2027-01-15 and end date 2027-08-08.

Qualifications

• Experience in a high-volume customer service environment.
• Responding to customer enquiries and handling cash/credit card payments.
• Experience with ticketing systems is an asset.

Responsibilities

• Perform box office and ushering duties during performances.
• Work across York University venues (Sandra Faire and Ivan Fecan Theatre, etc.).
• Support day, evening and weekend performances.

Skills

Customer service

Cash handling

Ticketing systems

MS Office

Data entry

Communication

Teamwork

Education

High School Diploma

Job description

Performance Facilities, School of the Arts, Media, Performance and Design

Affiliation *

YUSA 2 PT

Casual (up to 24 hours per week)

Job Start Date

01-15-2027

Job End Date

08-08-2027

Posting Intent

YUSA-2: This is an open posting. All interested persons may apply. The hiring unit will first consider applications from members of YUSA 2 with seniority

Purpose:

The Events Assistant performs box office and ushering duties for performances at Performance Facilities venues (Sandra Faire and Ivan Fecan Theatre, Tribute Communities Recital Hall, Price Family Cinema, McLean Performance Studio, Joseph G. Green Studio Theatre) during day, evening and weekend performances.

Education:

High School Diploma

Experience:

Previous experience providing service in a high-volume customer-oriented operation, responding to customer enquiries and handling cash/credit card payments. Experience with ticketing systems and/or audience service experience is an asset.

Skills:

Committed to providing superior service to customers. respond effectively to customer concerns and service issues as they arise. possess excellent organizational and interpersonal skills. able to communicate clearly and concisely. work independently and as a part of a team. demonstrate good judgment and willingness to take initiative. sensitive to student needs and interests. knowledge and proficiency with MS Office and similar computer software. good keyboarding/data entry skills. experience handling cash and electronic sales transactions. experience with a computerized ticketing system is an asset. familiar with Occupational Health and Safety policies and procedures.

The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.

York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.

PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.