Guest Service Agent / Lodge Attendant, Whistler Athlete's Centre

Whistler Sport Legacies; Whistler; On-site; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Health Spending Account

Life Insurance

Employee Assistance Program (EAP)

Winter season pass

Ski and snowshoe rentals & discounts

Free bobsleigh or skeleton experience

Discounted staff accommodation

ProDeal 50% and Spirit Pass

Seasonal incentive bonus

Job summary

Whistler Athletes' Centre is seeking a friendly Guest Service Agent / Lodge Attendant to join our team in Whistler, BC. This dual role blends front desk guest services with housekeeping duties to keep rooms, washrooms and shared spaces clean and welcoming.

You will manage reservations, check-in/check-out, respond to inquiries, assist with dining area cleaning, and support front desk administration. Flexible schedule; temp full-time position with potential for extension.

Qualifications

• Previous customer service experience, ideally in hospitality, tourism or accommodation services.
• Cash handling experience and basic computer skills, with the ability to learn reservation systems.
• Strong attention to detail, organization and a commitment to cleanliness.
• A friendly, professional approach and excellent communication skills.
• Ability to work independently and as part of a team, with flexibility to support different departments.
• Ability to perform physical duties, including prolonged standing, bending, pushing housekeeping carts and lifting up to 30 lbs.

Responsibilities

• Welcome guests, manage reservations and assist with check-in and check-out procedures.
• Provide friendly, knowledgeable guest service, respond to inquiries and resolve guest concerns.
• Clean and prepare guest rooms, washrooms and shared spaces to maintain high standards of cleanliness and presentation.
• Restock housekeeping supplies, manage linens and report maintenance issues or deficiencies.
• Support front desk administration, cash handling, guest reporting and general sales activities.
• Assist with kitchen and dining area cleaning, sanitation and other operational tasks as required.

Skills

Customer service

Cash handling

Basic computer skills

Reservation systems

Attention to detail

Organization

Communication

Teamwork

Physical ability

Tools

Reservation systems

Job description

The Whistler Athletes' Centre (WAC) provides accommodation and facilities for athletes, sport teams and visitors to Whistler. We are looking for a friendly, reliable and versatile Guest Service Agent / Lodge Attendant to join our team.

This dual role combines front desk guest services with housekeeping responsibilities, helping ensure our guests enjoy a welcoming, comfortable and well-maintained environment. If you enjoy variety in your work, take pride in providing excellent service and aren't afraid to roll up your sleeves, we'd love to hear from you.

Job Overview

Position: Guest Service Agent / Lodge Attendant

Department: Whistler Athletes' Centre

Status: Temporary Full-Time

Housing: Ask about our affordable staff housing

Schedule: Flexible schedule, weekends and evenings may be required

Location: Whistler Athletes' Centre, Whistler, BC

Salary: $21.00 per hour

Start Date: November 16, 2026

Anticipated End Date: April 30, 2027 with a possibility to extend long term

Why Work With Us?

Enjoy a range of benefits and perks across Whistler Sport Legacies' three Olympic legacy venues, including:

• Health Spending Account, life insurance and Employee Assistance Program (EAP), subject to eligibility.
• Free Whistler Olympic Park winter season pass.
• Free ski and snowshoe rentals, group lessons and discounts on recreational activities at Whistler Olympic Park.
• One free public bobsleigh or skeleton experience at Whistler Sliding Centre.
• Discounted accommodation at Whistler Athletes' Centre for yourself, friends and family.
• 50% Helly Hansen ProDeal and access to the discounted Whistler Blackcomb Spirit Pass.
• Seasonal incentive bonus for eligible Temporary Full-Time colleagues.

What You'll Do

• Welcome guests, manage reservations and assist with check-in and check-out procedures.
• Provide friendly, knowledgeable guest service, respond to inquiries and resolve guest concerns.
• Clean and prepare guest rooms, washrooms and shared spaces to maintain high standards of cleanliness and presentation.
• Restock housekeeping supplies, manage linens and report maintenance issues or deficiencies.
• Support front desk administration, cash handling, guest reporting and general sales activities.
• Assist with kitchen and dining area cleaning, sanitation and other operational tasks as required.

What You Bring

• Previous customer service experience, ideally in hospitality, tourism or accommodation services.
• Cash handling experience and basic computer skills, with the ability to learn reservation systems.
• Strong attention to detail, organization and a commitment to cleanliness.
• A friendly, professional approach and excellent communication skills.
• Ability to work independently and as part of a team, with flexibility to support different departments.
• Ability to perform physical duties, including prolonged standing, bending, pushing housekeeping carts and lifting up to 30 lbs.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.