Guest Experience Specialist - Fresh Market

Farm Boy; London; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Employee discount

Training & growth

Community involvement

Job summary

Farm Boy in Ontario is seeking a team member who thrives in a fast-paced retail environment. You’ll deliver warm, confident service, help keep the department looking its best, and ensure accurate signage and presentation across displays.

You’ll stock shelves, assist customers, maintain cleanliness, follow Health & Safety policies, and support opening/closing procedures while working evenings, weekends, and holidays. Training and growth opportunities available.

Qualifications

• Must have a passion for delivering engaging and exceptional customer service.
• Retail experience is an asset; an equivalent combination of education and experience will be considered.
• Ability to work independently with attention to detail and pride in delivering quality results and maintaining cleanliness standards.
• Collaborative, team-oriented approach with strong communication and organizational skills.
• Able to stand for extended periods and perform duties in cooler, freezer, and outdoor conditions; flexible scheduling including evenings, weekends and holidays.

Responsibilities

• Provide warm, confident, and engaging customer service reflecting Farm Boy’s standards.
• Greet, assist, and inform customers about products and services.
• Stock, rotate, and display merchandise with high-quality presentation and clear signage.
• Maintain clean, safe, and organized work and storage areas through housekeeping duties.
• Follow Health & Safety, Food Safety, and equipment usage policies.
• Assist with opening and closing procedures and support teammates as needed.
• Contribute to additional duties as required.

Skills

Customer service

Teamwork

Attention to detail

Communication

Tools

POS system

Job description

Farm Boy in Ontario is seeking a team member who thrives in a fast-paced retail environment. You’ll deliver warm, confident service, help keep the department looking its best, and ensure accurate signage and presentation across displays.

You’ll stock shelves, assist customers, maintain cleanliness, follow Health & Safety policies, and support opening/closing procedures while working evenings, weekends, and holidays. Training and growth opportunities available.