Customer Experience Ambassador - Fresh, Local & Fast-Paced

Farm Boy Inc.; Ottawa; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Healthcare coverage

Dental care

Disability coverage

Life insurance

RRSP

10% in-store discount

On-the-job training

Internal promotions

Community support

Job summary

Farm Boy Inc. in Ottawa is seeking a team member to deliver warm, confident customer service and help maintain a fresh, welcoming shopping environment.

You will greet customers, stock shelves, follow safety guidelines, and support opening and closing procedures; occasional heavy lifting and standing are required.

The role offers benefits, staff discounts, on-the-job training, and opportunities to grow within the local community.

Qualifications

• A passion for delivering engaging and exceptional customer service.
• Retail experience is an asset; an equivalent combination of education and experience will also be considered.
• Ability to work independently with attention to detail and cleanliness.
• Strong communication and organizational skills in a collaborative, team-oriented setting.
• Able to stand for long periods, lift heavy items, and work in cool or outdoor conditions.
• Flexible availability including evenings, weekends, and holidays.
• Fluency in English; French is an asset.

Responsibilities

• Deliver warm, confident, and engaging customer service reflecting Farm Boy’s commitment to the best fresh shopping experience.
• Welcome, greet, and assist customers with knowledge and enthusiasm for our products.
• Package, stock, and rotate merchandise with high-quality presentation and clear signage.
• Maintain clean, safe, and organized work and storage areas through housekeeping.
• Follow corporate policies with focus on Health & Safety, Food Safety, and proper equipment use.
• Complete opening and closing procedures and support fellow Team Members.
• Support the team with additional duties as needed.

Skills

Customer service

Retail experience

Independent work

Teamwork & communication

Flexibility

English fluency

Physical stamina

Job description

Farm Boy Inc. in Ottawa is seeking a team member to deliver warm, confident customer service and help maintain a fresh, welcoming shopping environment.

You will greet customers, stock shelves, follow safety guidelines, and support opening and closing procedures; occasional heavy lifting and standing are required.

The role offers benefits, staff discounts, on-the-job training, and opportunities to grow within the local community.