Guest Experience Leader & Brand Educator

lululemon; Charlottetown; On-site; CAD 31,000 - 35,000; Full time

Benefits offered by this job

Competitive hourly wage

Performance bonus

Job summary

lululemon is seeking a Guest Experience Lead to drive exceptional in-store service, educating guests on technical product features and leading floor operations with a focus on inclusive, high-energy interactions.

You will collaborate with team members to achieve daily sales goals, participate in hiring and training, and coach peers to maintain brand standards in a dynamic retail environment.

Qualifications

• 1 year retail or customer experience.
• Some experience in leading, mentoring, or delegating with others.

Responsibilities

• Lead from the floor to deliver the lululemon guest experience framework.
• Provide technical product education to guests and assist teammates when needed.
• Open and close the store following procedures.
• Review daily data to drive sales goals and motivate the team.
• Participate in hiring, onboarding, and training processes.

Skills

Guest experience

Leadership

Retail operations

Team coaching

Customer resolutions

Education

High school diploma

Job description

lululemon is seeking a Guest Experience Lead to drive exceptional in-store service, educating guests on technical product features and leading floor operations with a focus on inclusive, high-energy interactions.

You will collaborate with team members to achieve daily sales goals, participate in hiring and training, and coach peers to maintain brand standards in a dynamic retail environment.