Part-Time Guest Experience Champion

Lululemon Athletica Inc.; Halifax; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development courses and mentorship

Job summary

lululemon is seeking an Educator to deliver world-class guest experiences in our retail stores. You will engage with guests, share in-depth product education, and authentically communicate our community and culture.

As a key team member, you’ll support seamless omnichannel transactions, collaborate with colleagues, and help maintain a premium store environment while working a flexible schedule including evenings, weekends, and holidays.

Qualifications

• Educators provide world-class customer service and share top-quality product education.
• They engage with guests, assess needs, and offer customized purchase and return solutions.
• They operate omnichannel programs (buy online/pickup in store, phone sales, ship from store).
• Availability for flexible evenings, weekends, and holidays.

Responsibilities

• Interact with guests to ensure a great guest experience.
• Provide technical product education by articulating product value and benefits.
• Move dynamically on the floor to engage with guests and support store needs.
• Maintain a clean, safe, luxury store environment and adhere to safety policies.

Skills

Guest experience

Customer service

Communication

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

lululemon is seeking an Educator to deliver world-class guest experiences in our retail stores. You will engage with guests, share in-depth product education, and authentically communicate our community and culture.

As a key team member, you’ll support seamless omnichannel transactions, collaborate with colleagues, and help maintain a premium store environment while working a flexible schedule including evenings, weekends, and holidays.