Guest Experience Lead — Front of House (Fast-Paced)

Stay Nozawa; Front of Yonge; On-site; CAD 21,000 - 28,000; Full time

Job summary

Stay Nozawa in Ontario, Canada is seeking a Front of House team member to deliver exceptional hospitality in a fast-paced setting. You will open and close the restaurant, assist guests with menu knowledge, and manage reservations and the POS system to ensure a seamless dining experience.

Daily tasks include taking reservations, processing payments, and maintaining a clean, organized workstation while communicating closely with kitchen staff to support high-quality service during peak hours.

Qualifications

• Previous hospitality experience.

Responsibilities

• Open and close the restaurant.
• Provide customers with the best possible hospitality and dining experience.
• Have good knowledge of the restaurant menu.
• Handle POS system and table reservation system.
• Provide drink recommendations and upsell products.
• Handle payments, till open and closures.
• Take reservations in person or by telephone.
• Keep the working area clean at all times.
• Perform daily and weekly cleaning tasks.
• Communicate effectively with kitchen staff in a fast-paced environment.

Skills

Hospitality experience

Job description

Stay Nozawa in Ontario, Canada is seeking a Front of House team member to deliver exceptional hospitality in a fast-paced setting. You will open and close the restaurant, assist guests with menu knowledge, and manage reservations and the POS system to ensure a seamless dining experience.

Daily tasks include taking reservations, processing payments, and maintaining a clean, organized workstation while communicating closely with kitchen staff to support high-quality service during peak hours.