Guest Experience Lead - Fast-Paced Bar & Cocktail Service

Stay Nozawa; Front of Yonge; On-site; CAD 32,000 - 42,000; Full time

Job summary

Stay Nozawa is seeking a Front of House team member for our Nozawa Onsen Distillery location. You will be opening and closing the venue, delivering exceptional hospitality, and using the POS and reservation systems to ensure a smooth guest experience.

You will have knowledge of liquor and menu offerings, provide drink recommendations, upsell products, and craft cocktails during busy periods while maintaining a clean, fast-paced work environment and collaborating with the production team as

Qualifications

• Previous hospitality experience.

Responsibilities

• Opening and closing of the venue
• Provide customers with the best possible hospitality and experience
• Handling POS system, till and reservation system
• Good knowledge of general liquor, our products and menu
• Providing drink recommendations and upselling products
• Making cocktails and drinks to a high standard during busy periods
• Keeping the working area clean at all times
• Daily and weekly venue cleaning
• Effectively communicating with other staff and working closely in a high paced environment
• Offer assistance to the production team when needed

Skills

Hospitality experience

Job description

Stay Nozawa is seeking a Front of House team member for our Nozawa Onsen Distillery location. You will be opening and closing the venue, delivering exceptional hospitality, and using the POS and reservation systems to ensure a smooth guest experience.

You will have knowledge of liquor and menu offerings, provide drink recommendations, upsell products, and craft cocktails during busy periods while maintaining a clean, fast-paced work environment and collaborating with the production team as