Front of House Leader - Growth & Guest Experience

Northland Properties; Hamilton; On-site; CAD 45,000 - 65,000; Full time

Job summary

Northland Properties in Ontario seeks exceptional leaders for upcoming restaurant leadership opportunities. The role focuses on actively leading shifts, ensuring guest satisfaction, and helping manage budgets.

You will motivate the team, work with senior leaders, and participate in leadership development as our company grows across Canada and the USA. Prior serving experience and a hospitality mindset are essential. This is a frontline leadership role with growth opportunities.

Qualifications

• Experience leading shifts in a full-service restaurant.
• Strong guest-service orientation and hospitality mindset.
• Ability to motivate and develop team members.

Responsibilities

• Actively lead shifts, in support of senior leadership while helping manage budget goals.
• Ensure complete guest satisfaction and guest connection during each shift.
• Contribute to positive team morale through contests and supporting colleagues on shift.
• Handle guest concerns with a proactive, inclusive, and energetic approach.
• Commit to inclusivity and diversity within the team.

Skills

Leadership

Guest focus

Job description

Northland Properties in Ontario seeks exceptional leaders for upcoming restaurant leadership opportunities. The role focuses on actively leading shifts, ensuring guest satisfaction, and helping manage budgets.

You will motivate the team, work with senior leaders, and participate in leadership development as our company grows across Canada and the USA. Prior serving experience and a hospitality mindset are essential. This is a frontline leadership role with growth opportunities.