Guest Experience Lead — Front of House

Northland Properties; Ottawa; On-site; CAD 19,000 - 30,000; Full time

Job summary

Northland Properties is seeking a hospitality-driven Server to craft memorable guest experiences in a fast-paced team environment. You will engage guests, take and deliver orders, and contribute to a seamless dining experience with a focus on service excellence.

Ideal candidates bring energy, positivity, and a passion for food and beverage, with prior serving experience in a full-service setting considered an asset. Join our growing team across Canada and the USA.

Qualifications

• Experience in a serving role at a full-service restaurant is an asset.
• Strong communication and hospitality mindset.
• Ability to engage guests with a positive, outgoing demeanor.

Responsibilities

• Truly orchestrate a memorable experience for guests, accommodating needs.
• Assist with taking orders, answering menu questions, and serving food.
• Handle guest concerns gracefully with management support.
• Maintain a clean and organized restaurant environment.

Skills

Lead conversation

Guest connection

Team oriented

Energetic and positive

Food and drink enthusiasm

Serving in full-service restaurant

Job description

Northland Properties is seeking a hospitality-driven Server to craft memorable guest experiences in a fast-paced team environment. You will engage guests, take and deliver orders, and contribute to a seamless dining experience with a focus on service excellence.

Ideal candidates bring energy, positivity, and a passion for food and beverage, with prior serving experience in a full-service setting considered an asset. Join our growing team across Canada and the USA.