Manager, Activations and Programming

CBRE; Calgary; On-site; CAD 55,000 - 70,000; Full time

Job summary

CBRE, Inc. seeks an Events Planner Consultant to strategically manage small to mid-sized events and programs in the workplace. You will align activities with client objectives, coordinate logistics, and ensure exceptional service for clients and visitors.

You will lead on-site execution, manage budgets, collaborate with tenants, marketing teams, and partners, and analyze event data to improve future programming while upholding CBRE's RISE values.

Responsibilities

• Strategically plan, coordinate, and execute entertainment events and programming aligned with client goals.
• Manage event logistics from concept to completion, including hospitality, vendor coordination, equipment rentals, setup and teardown.
• Develop and maintain event documentation: project plans, run-of-show, timelines, budgets, and checklists.
• Serve as primary liaison for client inquiries, event challenges, and operational issues with high service standards.
• Lead on-site as primary contact for vendors, artists, performers, and guests.
• Collaborate with tenants, on-site retailers, marketing, and workplace experience partners to create engaging activations.
• Review budgets, monitor expenses, and seek cost-saving opportunities without compromising quality.
• Analyze attendance and event data, providing insights to improve future programming.
• Verify delivery consistency by evaluating processes and event standards.
• Coordinate vendors, contractors, and support personnel during events, providing leadership.
• Support team training and development by sharing best practices and coaching.
• Interpret goals and strategies to stakeholders, building consensus across teams.
• Lead by example in CBRE RISE values, building strong client and partner relationships.
• Apply knowledge of workplace experience and event management to solve problems and implement innovative solutions.
• Support various customer, inter-department activities impacting workplace experience.
• Work within guidelines; manage competing priorities and sensitive information.
• Work evenings and weekends as required by the event calendar.
• Other duties as needed

Job description

About the Role:

As a CBRE Events Planner Consultant, you will strategically manage small to medium-sized events and programs ensuring alignment with the client's business needs, goals, and objectives. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Strategically plan, coordinate, and execute entertainment events, activations, and programming initiatives that align with client objectives and business goals.
• Manage events logistics from concept through completion, including hospitality, vendor coordination, equipment rentals, event setup and teardown, collateral placement, and lead on-site execution.
• Develop and maintain event documentation, including project plans, run-of-show schedules, timelines, forecasts, budgets, and operational checklists to ensure seamless delivery and brand consistency.
• Serve as primary liaison between client inquiries, event-related challenges, and operational issues while maintaining a high standard of service and customer satisfaction.
• Serve as primary on-site contact for vendors, artists, performers, and guests.
• Collaborate with tenants, on-site retailers, marketing teams, and workplace experience partners to develop engaging activations and identify opportunities that strengthen community engagement and enhance the workplace experience.
• Review and manage budgets, monitor expenses, and identify opportunities for cost savings while maintaining program quality and operational effectiveness.
• Analyze attendance, participation, and event performance data, providing insights and recommendations to Management and Corporate Marketing to improve future programming and operational outcomes.
• Verify consistency in service delivery through continuous evaluation and improvement of processes, procedures, and event standards.
• Coordinate and direct vendors, contractors, and support personnel during events, providing leadership and ensuring expectations are met.
• Support the performance, training, and development of team members by sharing best practices, coaching others, and contributing to skill development initiatives.
• Interpret and communicate organizational goals, event strategies, and operational priorities to stakeholders while building consensus and fostering collaboration across teams.
• Lead by example and model behaviors consistent with CBRE RISE values while cultivating strong relationships with clients, tenants, vendors, and business partners.
• Apply advanced knowledge of workplace experience, event management, hospitality, and operational practices to solve complex problems and implement innovative solutions.
• Support a variety of customer, inter-department operational, and project activities that impact the workplace experience function and related business teams.
• Work within established guidelines and policies while exercising sound judgment in managing competing priorities and sensitive information.
• Work evenings and weekends as required by the event calendar.
• Other duties and responsibilities as needed