Guest Experience Ambassador – Elevators & Attractions

CN Tower; Toronto; On-site; CAD 20,000 - 29,000; Part time

Benefits offered by this job

Employee Family Assistance Program

Complimentary CN Tower tickets after 3

Food and Retail discounts

Uniform provided and laundered

Job summary

Attractions Canada Limited is hiring a Guest Services Representative for the CN Tower in Toronto. This casual replacement role involves interacting with guests, providing information, and maintaining safety in elevators and attractions.

A strong emphasis on service excellence and teamwork will be expected. The position supports cross-functional guest service areas, requires customer service experience, and values bilingual English/French abilities as an asset.

Qualifications

• Customer service experience is required.
• Hospitality and tourism experience is an asset.
• A secondary school diploma is an asset.

Responsibilities

• Demonstrate excellent product and service knowledge.
• Interact with guests and ensure an entertaining guest experience.
• Operate and monitor guest queuing areas, elevators, and attractions.
• Assist in setting up meeting rooms and events.
• Adhere to all company policies and procedures.

Skills

Customer service

Hospitality experience

Bilingual EN/FR

Education

Secondary diploma

Job description

Attractions Canada Limited is hiring a Guest Services Representative for the CN Tower in Toronto. This casual replacement role involves interacting with guests, providing information, and maintaining safety in elevators and attractions.

A strong emphasis on service excellence and teamwork will be expected. The position supports cross-functional guest service areas, requires customer service experience, and values bilingual English/French abilities as an asset.