Growth-Focused Multi-Unit Restaurant Manager

JRoss Hospitality Recruiters; Edmonton; On-site; CAD 75,000 - 85,000; Full time

Benefits offered by this job

Employer benefits

Gym discounts

Fitness reimbursement

Phone reimbursement

Car allowance

Company car

Fuel card

Coffee/meals provided

Job summary

JRoss Hospitality Recruiters seeks an Area Manager to oversee multiple restaurant locations for a new Canadian QSR brand. You will execute strategic visions, drive guest satisfaction, and lead high-performing teams across the area.

The role requires significant travel (75%+), strong leadership, and a focus on health and safety; salary is 75–85K CAD plus bonus. Benefits and growth opportunities accompany the position.

Qualifications

• 3-5 years of quick service or restaurant industry experience.
• 2-3 years of experience leading multiple restaurant locations.
• Strong communication and problem-solving skills.
• Proficiency in Excel, Outlook, and Microsoft Teams.

Responsibilities

• Conduct regular restaurant visits to engage with teams and assess operational excellence.
• Own and execute assigned KPIs for the assigned area.
• Monitor guest satisfaction and ensure timely resolution of any service issues.
• Optimize costs and labour through effective scheduling and inventory control.
• Ensure all locations operate at high standards, with a focus on guest service and adherence to health and safety regulations.
• Assist in developing and implementing sales-building initiatives, evaluating their success.
• Support national promotional programs and implement localized marketing tactics.
• Manage assigned budget and labour expenses to maintain efficient operations.
• Analyze and report on key financial metrics such as sales, costs, and profitability.
• Collaborate with Restaurant Managers and leadership teams to address operational challenges and improve performance.
• Oversee the implementation of new processes, procedures, and initiatives.
• Assist managers in balancing profitability, operational efficiency, and employee engagement.
• Ensure compliance with HR policies, procedures, and best practices.
• Conduct financial, HR, and health & safety audits at each location.
• Recruit, hire, train, and develop a strong leadership pipeline within the assigned area.
• Ensure all team members meet training and certification requirements.
• Motivate and coach managers to drive successful restaurant operations.
• Role model company values in all interactions.
• Continuously evaluate and implement improvements to enhance guest satisfaction, operations, and financial performance.

Skills

Leadership

Team development

Communication

Problem solving

Travel willingness

Education

Some post-secondary education in hospitality, marketing, or business preferred; equivalent experience considered.

Tools

Excel

Outlook

Microsoft Teams

Job description

JRoss Hospitality Recruiters seeks an Area Manager to oversee multiple restaurant locations for a new Canadian QSR brand. You will execute strategic visions, drive guest satisfaction, and lead high-performing teams across the area.

The role requires significant travel (75%+), strong leadership, and a focus on health and safety; salary is 75–85K CAD plus bonus. Benefits and growth opportunities accompany the position.