Area Manager, Facility & Technology (Senior Management)

McDonald's Canada; Coquitlam; On-site; CAD 78,000 - 90,000; Full time

Benefits offered by this job

Bonus and incentives

Growth opportunities

Job summary

McDonald’s Canada seeks an Area Manager, Facilities & Technology to oversee equipment, maintenance, building cleanliness, and restaurant technology across multiple sites. The role requires strong leadership, financial awareness, and the ability to build teams and improve operations.

Responsibilities include vendor management, building maintenance, and ensuring compliance with safety standards, while driving technology adoption and cost-efficiency. Travel and overnight shifts may be required.

Qualifications

• Minimum 2+ years of senior restaurant management in multi-unit high-volume locations.
• Proven leadership and team management skills.
• Strong hospitality operations knowledge and guest experience standards.
• Experience with POS systems.
• Knowledge of food safety and WorkSafeBC Fraser Health compliance.
• Ability to lead calmly under pressure.

Responsibilities

• Oversee maintenance, equipment, and technology across multiple restaurants.
• Recruit, train, and supervise janitorial teams.
• Maintain building upkeep and safe, efficient operations.
• Manage vendor relationships and contracts.
• Plan technology implementations and coordinate repairs.
• Provide monthly business analyses of facilities expenditures.

Skills

Senior leadership

Multi-unit leadership

Hospitality operations

Guest experience

Communication

Problem-solving

Calm under pressure

Tools

POS systems

Mobile apps

Job description

Area Manager, Facility & Technology (Senior Management). Full-Time

• Compensation and bonus will be based on experience in leading multiple business units within the Quick Service Restaurant industry (unit volume and size of employee base are factors).
• Minimum experience requires past position of senior management in leading restaurant team of 50+ in Canada.
• Working schedule will include weekday and weekend. 6am-12am. May also require 1 overnight shift per month.
• Must have own vehicle.

Deadline for application submission is September 27, 2026

POSITION SUMMARY:

The Area Manager, Facilities & Technology will oversee all aspects of equipment, preventative maintenance program/system, restaurant technology, building maintenance and cleanliness. The successful candidate will bring strong leadership, operational expertise, financial awareness, and team-building ability.

KEY RESPONSIBILITIES:

• Good understanding of employment standards/practices, food safety, and general safety laws.
• Recruit, train, supervise, and work with restaurant’s janitorial teams.
• To maintain physical plant of all restaurants ensuring efficient equipment operations that maximize yield performance and equipment longevity
• Strong knowledge of the technology and digital platforms used in the restaurant and for customers.
• Maintain safe working environment for customers and employees

VENDOR MANAGEMENT

• Build and maintain relationships with equipment service vendors and outside services vendors.
• Provide feedback, review quotes with Area Manager, Operations, and review, approve, or dispute invoices
• Understand vendor contract’s scope of work, terms, and legal conditions.

BUILDING MAINTENANCE

• Maintenance and upkeep restaurant building exterior cleanliness & appearance (paint, pressure wash, signages, etc.)
• Maintenance of restaurant interior cleanliness, sanitation, and upkeep.
• Plan, provide or complete any required minor building repairs (electrical, plumbing, tiling, etc.)

RESTAURANT EQUIPMENT MAINTENANCE & REPAIRS.

• Repair equipment - with vendors to when/where needed
• Refrigeration – with vendor to ensure proper maintenance of equipment and any required repairs
• Equipment calibrations - with employees and/or vendors

RESTAURANT TECHNOLOGY & DIGITAL

• Up-To-Date and knowledgeable of technology of the restaurant industry
• Be well-versed of McDonald's technology platforms and restaurant - customer digital applications.
• Deal with escalation of technology issues of each restaurant.
• Plan and coordinate with the vendors for technology equipment implementation and repairs.

ADDITIONAL DUTIES

• Monitor and analyze to improve efficiency utilities management/consumption
• Provide and present business analysis of monthly updates to leadership on facilities related expenditures, budgets, and financial opportunities.
• Health and Safety – monthly audit of restaurant Safety committees to ensure compliance with WorkSafeBC

QUALIFICATIONS & EXPERIENCE:

• Minimum 2+ years of senior restaurant management experience in multi-unit high-volume locations.
• Proven leadership and team management skills
• Strong understanding of hospitality operations and guest experience standards
• Experience with POS systems.
• Good understanding and use of mobile applications
• Knowledge of Food Safety, WorkSafeBC Fraser Health and restaurant compliance standards
• Strong organizational, communication, and problem-solving abilities
• Ability to lead calmly and effectively under pressure
• Previous experience in Quick Service Restaurant is an asset

COMPENSATION:

$78,000-$90,000 annually plus bonus and incentives and growth opportunities

Salary based on experience and qualifications and for the right candidate.

Your vibe and experience

We are seeking a detail-oriented, reliable, and experienced restaurant manager to join our team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.