Area Manager - Quick Service Restaurant

JRoss Hospitality Recruiters; Edmonton; On-site; CAD 75,000 - 85,000; Full time

Benefits offered by this job

Employer benefits

Gym discounts

Fitness reimbursement

Phone reimbursement

Car allowance

Company car

Fuel card

Coffee/meals provided

Job summary

JRoss Hospitality Recruiters seeks an Area Manager to oversee multiple restaurant locations for a new Canadian QSR brand. You will execute strategic visions, drive guest satisfaction, and lead high-performing teams across the area.

The role requires significant travel (75%+), strong leadership, and a focus on health and safety; salary is 75–85K CAD plus bonus. Benefits and growth opportunities accompany the position.

Qualifications

• 3-5 years of quick service or restaurant industry experience.
• 2-3 years of experience leading multiple restaurant locations.
• Strong communication and problem-solving skills.
• Proficiency in Excel, Outlook, and Microsoft Teams.

Responsibilities

• Conduct regular restaurant visits to engage with teams and assess operational excellence.
• Own and execute assigned KPIs for the assigned area.
• Monitor guest satisfaction and ensure timely resolution of any service issues.
• Optimize costs and labour through effective scheduling and inventory control.
• Ensure all locations operate at high standards, with a focus on guest service and adherence to health and safety regulations.
• Assist in developing and implementing sales-building initiatives, evaluating their success.
• Support national promotional programs and implement localized marketing tactics.
• Manage assigned budget and labour expenses to maintain efficient operations.
• Analyze and report on key financial metrics such as sales, costs, and profitability.
• Collaborate with Restaurant Managers and leadership teams to address operational challenges and improve performance.
• Oversee the implementation of new processes, procedures, and initiatives.
• Assist managers in balancing profitability, operational efficiency, and employee engagement.
• Ensure compliance with HR policies, procedures, and best practices.
• Conduct financial, HR, and health & safety audits at each location.
• Recruit, hire, train, and develop a strong leadership pipeline within the assigned area.
• Ensure all team members meet training and certification requirements.
• Motivate and coach managers to drive successful restaurant operations.
• Role model company values in all interactions.
• Continuously evaluate and implement improvements to enhance guest satisfaction, operations, and financial performance.

Skills

Leadership

Team development

Communication

Problem solving

Travel willingness

Education

Some post-secondary education in hospitality, marketing, or business preferred; equivalent experience considered.

Tools

Excel

Outlook

Microsoft Teams

Job description

With exciting and rapid growth plans, we seek an area manager to oversee multiple restaurant locations for this new QSR brand, which is opening stores across Canada. This role is responsible for executing strategic visions, ensuring operational excellence, and developing high-performing teams. This position requires a seasoned leader who is agile, adaptable, and passionate about empowering others to drive growth and capability. If you have an entrepreneurial spirit and thrive on making impactful changes, this is an opportunity to take your leadership to the next level. As the Area Manager, you will demonstrate a strong commitment to team members' personal and professional growth, ensuring high standards in restaurant cleanliness, food safety, health, and safety protocols. You will drive operational excellence and provide an outstanding guest experience that enhances brand reputation and achieves business goals.

Salary range is $75-85K plus bonus

Description

• Conduct regular restaurant visits to engage with teams and assess operational excellence.
• Own and execute assigned KPIs for the assigned area.
• Monitor guest satisfaction and ensure timely resolution of any service issues.
• Optimize costs and labour through effective scheduling and inventory control.
• Ensure all locations operate at high standards, with a focus on guest service and adherence to health and safety regulations.
• Assist in developing and implementing sales-building initiatives, evaluating their success.
• Support national promotional programs and implement localized marketing tactics.
• Manage assigned budget and labour expenses to maintain efficient operations.
• Analyze and report on key financial metrics such as sales, costs, and profitability.
• Collaborate with Restaurant Managers and leadership teams to address operational challenges and improve performance.
• Oversee the implementation of new processes, procedures, and initiatives.
• Assist managers in balancing profitability, operational efficiency, and employee engagement.
• Ensure compliance with HR policies, procedures, and best practices.
• Conduct financial, HR, and health & safety audits at each location.
• Recruit, hire, train, and develop a strong leadership pipeline within the assigned area.
• Ensure all team members meet training and certification requirements.
• Motivate and coach managers to drive successful restaurant operations.
• Role model company values in all interactions.
• Continuously evaluate and implement improvements to enhance guest satisfaction, operations, and financial performance.

Requirements

• Some post-secondary education in hospitality, marketing, or business preferred; equivalent experience considered.
• 3-5 years of quick service or restaurant industry experience.
• 2-3 years of experience leading multiple restaurant locations.
• Strong communication and problem-solving skills.
• Proven leadership and team development capabilities.
• Proficiency in Excel, Outlook, and Microsoft Teams.
• Enthusiastic, organized, flexible, and innovative.
• This role requires significant travel (minimum 75% of time spent visiting restaurant locations).

Corporate Culture

• Employer-paid comprehensive benefits program (Life, AD&D, LTD, Critical Illness, Health, Dental, Vision, EAP, and Savings Plans).
• Exclusive gym membership discounts and annual fitness reimbursement.

Flexibility & Work-Life Balance

• Regular team-building events to stay connected and engaged.
• Competitive salary with performance-based bonus.
• Phone reimbursement under the "Bring Your Own Device" program.
• Monthly car allowance/company car (subject to fleet availability) and gas card.

Convenience & Lifestyle Perks

• Home & auto insurance evaluations for personalized advice and savings.
• Exclusive car rental discounts for work or leisure.
• Free coffee, beverages, and periodic meals.

Diversity & Inclusion

They believe in creating an inclusive environment where individuals from all backgrounds can thrive. They welcome applications from all interested parties and are committed to providing accommodations throughout the hiring process upon request.