Regional Manager QSR - Edmonton

Blue Shock Recruitment Solutions; Edmonton; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Health & wellness benefits

Gym membership discount

Annual fitness reimbursement

Team-building events

Competitive salary + bonus

BYOD reimbursement

Monthly car allowance

Job summary

Blue Shock Executive Search is assisting a major Canadian QSR franchisee in recruiting a District Manager. The role oversees the performance of multiple restaurants, ensuring operational excellence, guest satisfaction, and strong financial results across a growing Canadian network.

The ideal candidate will have 3–5 years in quick service, 2–3 years leading multiple locations, and proven leadership. Extensive travel (roughly 75%+) is required to visit restaurants and drive consistent standards.

Qualifications

• Some post-secondary education in hospitality, marketing, business or equivalent.
• 3–5 years of quick service or restaurant experience.
• 2–3 years leading multiple restaurant locations.
• Strong communication and problem-solving skills.
• Proficient in Excel, Outlook, and Microsoft Teams.

Responsibilities

• Conduct regular restaurant visits to engage with teams and assess operational & people excellence.
• Own and execute assigned KPIs for the region/area.
• Ensure guest satisfaction and adherence to standards with urgency.
• Manage costs and labour through scheduling and inventory controls.
• Lead development of sales-building activities and participate in national promotions.

Skills

Leadership

Communication

Problem-solving

Travel required

Education

Post-secondary education

Tools

Excel

Outlook

Microsoft Teams

Job description

Regional Operations Manager for a rapidly growing QSR Brand.

Blue Shock Executive Search, established in 2003, is a renowned executive search firm that excels at recruiting top-tier candidates across the restaurant, hospitality, and food service sectors. As industry leaders, we specialize in connecting exceptional talent with leading employers in Canada and the US.

Our Client:

Founded in 2005, our client is a part of one of Canada’s largest QSR restaurant Franchisees. The client owns and operates 180-plus restaurants across the country. With signed agreements to build more than 600 new restaurants, our client is one of Canada’s fastest-growing restaurant companies.

About This Opportunity

Our client plans to open 300 locations across Canada. With these exciting and rapid growth plans, we are looking for a District Manager for the business. Reporting to a Regional Manager, you will oversee and lead the execution of our strategic vision as it relates to operating plans and standards. As a seasoned leader, you are agile and can adapt to changing needs and situations. You inspire our Operations Leaders to embody the company's values, developing and leading their teams to deliver the best guest experience. You are self‑motivated, driven by results, and believe in empowering others to drive growth and capability. This is a role for a leader with an entrepreneurial spirit who is energized by creating influential and impactful change at our company.

How You Will Make an Impact

• Demonstrating an outstanding commitment to the personal growth of our people
• Ensuring restaurant cleanliness, food sanitation, health and safety
• Leading the delivery of operational excellence and hospitality through a personalized guest experience that optimizes customer satisfaction and the brand image and exceeds established sales and restaurant operating profit objectives in the assigned area.

What You Will Do

• Conduct regular restaurant visits to engage with teams and assess operational & people excellence
• Own and execute assigned KPIs for assigned Region/Area
• Ensure every restaurant monitors guest satisfaction and opportunities are resolved in accordance with established standards and with a sense of urgency
• Consistently monitor and manage costs and labour through scheduling and inventory controls
• Ensure all restaurants operate at a high-quality level with emphasis on guest service while adhering to all health and safety, company standards, and procedures
• Assist in the development of sales‑building activities and evaluate the success of these activities.
• Assist in implementation of national promotional programs
• Recommend and implement local marketing tactics
• Manage assigned budget and labour dollars to maintain efficient operations
• Analyze and report weekly on controllables, sales and profits to ensure accurate and timely financial tracking.
• Facilitate and audit implementation of new processes, procedures, and initiatives
• Facilitate and monitor implementation and application of Human Resource policies, procedures, processes, and initiatives at restaurants
• Conduct monthly Financial, HR & Health & Safety audits on each restaurant
• Recruit, hire, train new managers and develop internal bench in direct area
• Ensure adherence to all training and certification requirements for all employees
• Motivate, coach and provide strong leadership to Restaurant Management to ensure successful operations
• Role model our core values in every interaction

What You Need To Perform In This Job

• Some post‑secondary education (e.g., hospitality, marketing, business) required. Completed degree or diploma preferred or equivalent experience.
• 3-5 years of quick service or restaurant experience
• 2-3 years leading multiple restaurant locations
• Strong communication and problem‑solving skills
• Strong leadership and development skills to contribute to achievement of team goals and promote teamwork
• Proficient in Excel, Outlook, and Microsoft Teams
• Friendly, enthusiastic, and outgoing
• Organized, innovative, flexible. This role requires significant travel (min. 75% of time for restaurant visits)

Perks that make a difference:

Health & Wellness

• Comprehensive Employer‑Paid Group Benefits Program: Including Life, AD&D, LTD, Critical Illness, Health, Dental, Vision, Savings Plans, and EAP.
• Exclusive Gym Membership Discount and Annual Fitness Reimbursement: Keep fit conveniently near you or get reimbursed for your favorite activities.

Flexibility & Work‑Life Balance

• Regular Team‑Building Employee Events: Stay connected and engaged with a variety of fun activities.

Financial Benefits

• Competitive Salary + Bonus: Recognizing your contributions with a rewarding compensation package.
• "Bring Your Own Device" Phone Reimbursement Program: Offset the cost of using your device for work.
• Monthly Car Allowance/company car* and gas card (*subject to fleet availability)

Convenience & Lifestyle Perks

• Home & Auto Insurance Evaluations: Gain peace of mind with personalized advice and potential savings on your essential policies.
• Exclusive Car Rental Discounts: Whether for work or leisure, hit the road with special rates just for you.