Gold Floor Guest Services Attendant

Fairmont Hotels & Resorts; Edmonton; On-site; CAD 29,000 - 30,000; Part time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

Pension plan

Employee travel program

Job summary

Fairmont Hotel Macdonald in Edmonton is seeking a Part-Time Fairmont Gold Attendant to deliver personalized service on the Fairmont Gold floors. You will be the first point of contact for guests arriving and throughout their stay, setting up breakfast and attending to VIP needs with discretion and care.

You will report to the Front Office Manager and support co-workers during morning activities while maintaining high standards of cleanliness, inventory control, and hospitality throughout shifts.

Qualifications

• AB Serving It Right Certificate required.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Strong interpersonal and problem solving abilities.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively and collaboratively as part of a team.

Responsibilities

• Provide food and beverage service to the Fairmont Gold floors.
• Set up and serving of breakfast in the Fairmont Gold lounge.
• Delivery of individual coffee/fruit juice orders to Fairmont Gold guest rooms.
• Assist Fairmont Gold co-workers in morning activities.
• Washing dishes.
• Controlling inventories and ordering pertinent supplies for use in Fairmont Gold.
• Adhering to "room warming" procedures as detailed in Fairmont Gold Standards manual.
• Advise Room Service of requirements of VIP guests.
• Ensure the Fairmont Gold floor is free of Room Service trays.
• Other duties as assigned.

Skills

AB Serving It Right

Guest service

Teamwork

Interpersonal skills

Under pressure

Job description

Fairmont Hotel Macdonald in Edmonton is seeking a Part-Time Fairmont Gold Attendant to deliver personalized service on the Fairmont Gold floors. You will be the first point of contact for guests arriving and throughout their stay, setting up breakfast and attending to VIP needs with discretion and care.

You will report to the Front Office Manager and support co-workers during morning activities while maintaining high standards of cleanliness, inventory control, and hospitality throughout shifts.