Global AI Relationship & Growth Leader

Genpact; Canada; Hybrid; CAD 85,000 - 145,000; Full time

Job summary

Genpact in Canada is seeking a Global Relationship Manager to lead strategic partnerships with sales organizations, shaping go-to-market plans and revenue growth.

You will design data-driven commercial models, collaborate with senior leadership to accelerate deals, and drive operational excellence across teams. This role requires a strong background in CRM, sales forecasting, and business analytics, plus a collaborative mindset for cross-functional execution.

Qualifications

• Bachelor's degrees in commerce, economics or finance; MBA or analytics-focused master's preferred.
• ITIL certification is a plus.
• Strong CRM, sales and financial analysis background required.

Responsibilities

• Develop and strengthen relationships with sales organizations to drive growth.
• Design go-to-market strategies and profitable commercial models.
• Build data strategies to guide promotional planning and execution.
• Collaborate with Sales, Operations and leadership to pursue new deals.
• Identify process improvements and automation opportunities to enhance service delivery.

Skills

CRM Overview

Sales

Sales Forecasting

Automation Technology

Business Consulting

Digital Business Strategy

Financial Analysis Reporting

SAP Overview

Education

Bachelor's in Commerce

Bachelor's in Economics

Bachelor's in Finance

MBA

Masters in Business Analytics

Tools

ITIL Foundation

Job description

Genpact in Canada is seeking a Global Relationship Manager to lead strategic partnerships with sales organizations, shaping go-to-market plans and revenue growth.

You will design data-driven commercial models, collaborate with senior leadership to accelerate deals, and drive operational excellence across teams. This role requires a strong background in CRM, sales forecasting, and business analytics, plus a collaborative mindset for cross-functional execution.