Fully Remote Customer Service Associate

American Income Life AO - Michaela Ejifugha; Vancouver; Remote; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a motivated Customer Service Associate to join their fully remote team. This role offers an exciting opportunity for career growth and a flexible work environment. As a key member of the team, you will respond to customer inquiries, handle complaints with professionalism, and suggest products tailored to customer needs. The company fosters a strong, supportive culture, ensuring that you have the resources and training necessary for success. If you possess excellent communication skills and a positive attitude, this is the perfect opportunity to develop your career in a rewarding environment.

Benefits

Career Growth Opportunities

Flexible Work Environment

Training and Development

Supportive Culture

Job Stability

Qualifications

• Starke Kommunikationsfähigkeiten sind unerlässlich.
• Erfahrung im Kundenservice oder Verkauf ist von Vorteil.

Responsibilities

• Beantworten Sie Kundenfragen und -anliegen.
• Bearbeiten Sie Kundenbeschwerden mit Geduld und Professionalität.

Skills

Verbal Communication

Written Communication

Customer Service

Sales Skills

Problem Solving

Education

High School Diploma

Customer Service Training

Job description

Fully Remote Customer Service Associate
Location: Canada / Full time

Are you a results-driven sales associate with knowledge in sales? Do you have a strong personality, a leader’s mindset, and a hunger for growth and experience? If so, we want you to be part of our team.

Why Join AO Globe Life?

• Career Growth Opportunities
• Flexible Work Environment
• Training and Development
• A Strong, Supportive Culture
• Job Stability

Responsibilities

• Respond to customer questions and concerns
• Handle customer complaints, issues, or concerns with patience and professionalism
• Suggest products or services that align with customer needs or preferences
• Be detail-oriented and collaborate with other teams such as sales

What We’re Looking For

• Excellent verbal and written communication skills
• The ability to address and resolve customer complaints
• A positive, friendly attitude
• Accuracy when entering customer information
• Prior experience in customer service, sales, or any role involving customer interaction is a strong asset. However, we are willing to train candidates with the right attitude and skills, even without direct experience.

Excited to learn more about your talents? Submit your application and join our growing team!