Fully Remote Customer Service Associate

American Income Life AO - Michaela Ejifugha; Surrey; Remote; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Fully Remote Customer Service Associate! This role offers you the chance to grow within a supportive culture while honing your communication and problem-solving skills. You'll engage with customers, addressing their inquiries and ensuring their satisfaction. With a focus on career growth and a flexible work environment, this position is perfect for individuals eager to make a difference in a dynamic team. If you have a positive attitude and a passion for helping others, we want to hear from you!

Benefits

Career Growth Opportunities

Flexible Work Environment

Training and Development

Supportive Culture

Job Stability

Qualifications

• Excellent communication skills are essential for addressing customer needs.
• Prior experience in customer service or sales is beneficial but not mandatory.

Responsibilities

• Respond to customer questions and concerns with professionalism.
• Handle complaints and suggest products that meet customer preferences.

Skills

Verbal Communication

Written Communication

Customer Service

Sales Skills

Detail Orientation

Education

High School Diploma

Experience in Customer Service

Job description

Fully Remote Customer Service Associate

Location: Canada / Full time

About the Role

Are you a results-driven sales associate with knowledge in sales? Do you have a strong personality, a leader’s mindset, and a hunger for growth and experience? If so, we want you to be part of our team.

Why Join AO Globe Life?

• Career Growth Opportunities
• Flexible Work Environment
• Training and Development
• A Strong, Supportive Culture
• Job Stability

Responsibilities

• Respond to customer questions and concerns
• Handle customer complaints, issues, or concerns with patience and professionalism
• Suggest products or services that align with customer needs or preferences
• Be detail-oriented and collaborate with other teams such as sales

What We’re Looking For

• Excellent verbal and written communication skills
• The ability to address and resolve customer complaints
• A positive, friendly attitude
• Accuracy when entering customer information
• Prior experience in customer service, sales, or any customer-facing role is a plus, but we are willing to train candidates with the right attitude and skills

Excited to learn more about your talents? Submit your application and join our growing team!