Fully Remote Customer Service Associate

American Income Life AO - Michaela Ejifugha; Hamilton; Remote; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Fully Remote Customer Service Associate! This role offers a unique opportunity to engage with customers, resolve their concerns, and suggest tailored products or services. With a strong emphasis on career growth, flexible work environments, and a supportive culture, you’ll thrive in an atmosphere that values your contributions. If you possess excellent communication skills and a positive attitude, this is the perfect role for you. Take the next step in your career and become a part of a dynamic team that prioritizes your development and success.

Benefits

Career Growth Opportunities

Flexible Work Environment

Training and Development

Supportive Culture

Job Stability

Qualifications

• Excellent verbal and written communication skills are essential.
• Prior experience in customer service or sales is a plus.

Responsibilities

• Respond to customer questions and concerns with professionalism.
• Handle customer complaints and collaborate with sales teams.

Skills

Verbal Communication

Written Communication

Customer Service

Sales Knowledge

Problem Solving

Job description

Fully Remote Customer Service Associate
Location: Canada / Full time

Are you a results-driven Sales Associate with knowledge in sales? Do you have a strong personality, a leader’s mindset, and a hunger for growth and experience? If so, we want you to be part of our team.

Why Join AO Globe Life?

• Career Growth Opportunities
• Flexible Work Environment
• Training and Development
• A Strong, Supportive Culture
• Job Stability

Responsibilities

• Respond to customer questions and concerns
• Handle customer complaints, issues, or concerns with patience and professionalism
• Suggest products or services that align with customer needs or preferences
• Be detail-oriented and collaborate with other teams such as sales

What We’re Looking For:

• Excellent verbal and written communication skills
• The ability to address and resolve customer complaints
• A positive, friendly attitude
• Accuracy when entering customer information
• Prior experience in customer service, sales, or roles involving customer interaction is a plus, but training will be provided for candidates with the right attitude and skills.

Excited to learn more about your talents? Submit your application and join our growing team!