Fully Remote Customer Service Associate

American Income Life AO - Michaela Ejifugha; Edmonton; Remote; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Fully Remote Customer Service Associate, where your communication skills and customer-focused approach will shine. This role offers a flexible work environment and ample career growth opportunities. You will be part of a supportive culture, addressing customer inquiries and resolving issues with patience and professionalism. If you're eager to learn and grow, this is the perfect opportunity for you to make a difference in a dynamic team.

Benefits

Career Growth Opportunities

Flexible Work Environment

Training and Development

Supportive Culture

Job Stability

Qualifications

• Excellent verbal and written communication skills are essential.
• Prior experience in customer service or sales is a strong asset.

Responsibilities

• Respond to customer questions and concerns with professionalism.
• Handle customer complaints and suggest suitable products.

Skills

Verbal Communication

Written Communication

Customer Service

Problem Solving

Education

High School Diploma

Experience in Customer Service

Job description

Fully Remote Customer Service Associate

Location: Canada / Full time

Are you a results-driven Sales Associate with knowledge in sales?

Do you have a strong personality, a leader’s mindset, and a hunger for growth and experience? If so, we want you to be part of our team.

Why Join AO Globe Life?

• Career Growth Opportunities
• Flexible Work Environment
• Training and Development
• A Strong, Supportive Culture
• Job Stability

Responsibilities

• Respond to customer questions and concerns
• Handle customer complaints, issues, or concerns with patience and professionalism
• Suggest products or services that align with customer needs or preferences
• Be detail-oriented and collaborate with other teams such as sales

What We’re Looking For:

• Excellent verbal and written communication skills
• The ability to address and resolve customer complaints
• A positive, friendly attitude
• Accuracy when entering customer information
• Prior experience in customer service, sales, or roles involving customer interaction is a strong asset. However, training can be provided for candidates with the right attitude and skills.

Excited to learn more about your talents? Submit your application and join our growing team!