Fully Remote Customer Service Associate

American Income Life AO - Michaela Ejifugha; Toronto; Remote; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Fully Remote Customer Service Associate to join their dynamic team. This role is perfect for results-driven individuals with a knack for communication and a passion for customer service. You'll be responsible for addressing customer inquiries, resolving issues, and suggesting tailored solutions that meet customer needs. With a strong focus on career growth, flexible work environments, and a supportive culture, this opportunity promises not just a job, but a pathway to professional development. If you're eager to learn and grow, this is the perfect chance to make a meaningful impact.

Benefits

Career Growth Opportunities

Flexible Work Environment

Training and Development

Supportive Culture

Job Stability

Qualifications

• Prior experience in customer service or sales is a plus.
• Training will be provided for candidates with the right attitude.

Responsibilities

• Respond to customer questions and concerns professionally.
• Handle customer complaints with patience and professionalism.
• Suggest products that align with customer needs.

Skills

Verbal Communication

Written Communication

Customer Service

Sales Knowledge

Problem Solving

Attention to Detail

Job description

Fully Remote Customer Service Associate

Location: Canada / Full time

About the Role

Are you a results-driven sales associate with knowledge in sales? Do you have a strong personality, a leader’s mindset, and a hunger for growth and experience? If so, we want you to be part of our team.

Why Join AO Globe Life?

• Career Growth Opportunities
• Flexible Work Environment
• Training and Development
• A Strong, Supportive Culture
• Job Stability

Responsibilities

• Respond to customer questions and concerns
• Handle customer complaints, issues, or concerns with patience and professionalism
• Suggest products or services that align with customer needs or preferences
• Work collaboratively with other teams such as sales

What We’re Looking For

• Excellent verbal and written communication skills
• The ability to address and resolve customer complaints
• A positive, friendly attitude
• Attention to accuracy when entering customer information
• Prior experience in customer service, sales, or related roles is a plus, but training will be provided for candidates with the right attitude and skills

Excited to learn more about your talents? Submit your application and join our growing team!