Fully Remote Customer Service Associate

American Income Life AO - Michaela Ejifugha; Ottawa; Remote; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Fully Remote Customer Service Associate, where your skills will be valued in a supportive environment. This role offers exciting opportunities for career growth and development, allowing you to thrive in a flexible work setting. You will be responsible for addressing customer inquiries and resolving issues with professionalism and care. If you have a positive attitude and a desire to grow, this position is perfect for you. Be part of a team that values collaboration and customer satisfaction while enjoying the stability and support of an established organization.

Benefits

Career Growth Opportunities

Flexible Work Environment

Training and Development

Strong Supportive Culture

Job Stability

Qualifications

• Prior experience in customer service or sales is a plus.
• Excellent communication skills are essential for success.

Responsibilities

• Respond to customer questions and concerns with professionalism.
• Handle complaints and suggest products aligned with customer needs.

Skills

Verbal Communication

Written Communication

Customer Service

Problem Solving

Attention to Detail

Job description

Fully Remote Customer Service Associate
Location: Canada / Full time

Are you a results-driven Sales Associate with knowledge in sales? Do you have a strong personality, a leader’s mindset, and a hunger for growth and experience? If so, we want you to be part of our team.

Why Join AO Globe Life?

• Career Growth Opportunities
• Flexible Work Environment
• Training and Development
• A Strong, Supportive Culture
• Job Stability

Responsibilities

• Respond to customer questions and concerns
• Handle customer complaints, issues, or concerns with patience and professionalism
• Suggest products or services that align with customer needs or preferences
• Be detail-oriented and collaborate with other teams such as sales

What We’re Looking For:

• Excellent verbal and written communication skills
• The ability to address and resolve customer complaints
• A positive, friendly attitude
• Accuracy when entering customer information
• Prior experience in customer service, sales, or any customer-facing role is a plus, but training will be provided for candidates with the right attitude and skills

Excited to learn more about your talents? Submit your application and join our growing team!