Fully Remote Customer Service Associate

American Income Life AO - Michaela Ejifugha; Saskatoon; Remote; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Fully Remote Customer Service Associate, where you can thrive in a supportive culture that values career growth and job stability. This role involves responding to customer inquiries and resolving issues with patience and professionalism. You will collaborate with various teams and suggest products that align with customer needs. With a focus on training and development, this position is perfect for those looking to enhance their skills in a flexible work environment. If you're passionate about customer service and eager to grow, this opportunity is for you!

Benefits

Career Growth Opportunities

Flexible Work Environment

Training and Development

Supportive Culture

Job Stability

Qualifications

• Prior experience in customer service or sales is an asset.
• Training will be provided for candidates with the right attitude.

Responsibilities

• Respond to customer questions and concerns with professionalism.
• Handle customer complaints patiently and accurately.

Skills

Verbal Communication

Written Communication

Customer Service

Problem-Solving

Attention to Detail

Job description

Fully Remote Customer Service Associate
Location: Canada / Full time

Why Join AO Globe Life?

• Career Growth Opportunities
• Flexible Work Environment
• Training and Development
• A Strong, Supportive Culture
• Job Stability

Responsibilities

1. Respond to customer questions and concerns
2. Handle customer complaints, issues, or concerns with patience and professionalism
3. Suggest products or services that align with customer needs or preferences
4. Be detail-oriented and collaborate with other teams such as sales

What We’re Looking For:

• Excellent verbal and written communication skills
• The ability to address and resolve customer complaints
• A positive, friendly attitude
• Accuracy in entering customer information
• Prior experience in customer service, sales, or roles involving customer interaction is a strong asset, but training will be provided for candidates with the right attitude and skills

Excited to learn more about your talents? Submit your application and join our growing team!