Fully Remote Customer Service Associate

American Income Life AO - Michaela Ejifugha; Regina; Remote; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Fully Remote Customer Service Associate, where your communication skills will shine. This role offers the opportunity to engage with customers, resolve their concerns, and suggest tailored solutions. With a strong focus on career growth and a supportive culture, you'll thrive in a flexible work environment. Whether you're a seasoned professional or new to customer service, training is available to help you succeed. Embrace this chance to be part of a dynamic team dedicated to excellence in customer care.

Benefits

Career Growth Opportunities

Flexible Work Environment

Training and Development

Supportive Culture

Job Stability

Qualifications

• Prior experience in customer service or sales is a plus.
• Training will be provided for candidates with the right attitude.

Responsibilities

• Respond to customer questions and concerns.
• Handle customer complaints with patience and professionalism.
• Suggest products or services that meet customer needs.

Skills

Verbal Communication

Written Communication

Customer Complaint Resolution

Attention to Detail

Positive Attitude

Job description

Fully Remote Customer Service Associate

Location: Canada / Full time

Why Join AO Globe Life?

• Career Growth Opportunities
• Flexible Work Environment
• Training and Development
• A Strong, Supportive Culture
• Job Stability

Responsibilities

1. Respond to customer questions and concerns.
2. Handle customer complaints with patience and professionalism.
3. Suggest products or services that meet customer needs.
4. Work collaboratively with other teams such as sales.

What We’re Looking For

• Excellent verbal and written communication skills.
• Ability to resolve customer complaints effectively.
• A positive, friendly attitude.
• Attention to detail when entering customer information.
• Prior experience in customer service or sales is a plus, but training will be provided for candidates with the right attitude and skills.

Excited to learn more about your talents? Submit your application and join our growing team!