Fully Remote Customer Service Associate

American Income Life AO - Michaela Ejifugha; London; Remote; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Fully Remote Customer Service Associate, where your communication skills will shine! This role offers the chance to work in a supportive culture that promotes career growth and job stability. You'll engage with customers, addressing their needs and concerns while collaborating with sales teams. With a flexible work environment and comprehensive training provided, this is a fantastic opportunity for those looking to start or advance their career in customer service. If you're enthusiastic and detail-oriented, we want to hear from you!

Benefits

Career Growth Opportunities

Flexible Work Environment

Training and Development

Supportive Culture

Job Stability

Qualifications

• Prior experience in customer service or sales is a plus.
• Training will be provided for candidates with the right attitude.

Responsibilities

• Respond to customer questions and concerns.
• Handle customer complaints with patience and professionalism.

Skills

Verbal Communication

Written Communication

Customer Service

Problem Solving

Education

High School Diploma

Job description

Fully Remote Customer Service Associate

Location: Canada / Full time

Why Join AO Globe Life?

• Career Growth Opportunities
• Flexible Work Environment
• Training and Development
• A Strong, Supportive Culture
• Job Stability

Responsibilities

1. Respond to customer questions and concerns
2. Handle customer complaints, issues, or concerns with patience and professionalism
3. Suggest products or services that align with customer needs or preferences
4. Be detail-oriented and collaborate with other teams such as sales

What We’re Looking For

• Excellent verbal and written communication skills
• The ability to address and resolve customer complaints
• A positive, friendly attitude
• Accuracy when entering customer information
• Prior experience in customer service, sales, or related roles is a plus, but training will be provided for candidates with the right attitude and skills

Excited to learn more about your talents? Submit your application and join our growing team!