Fully Remote Customer Service Associate

American Income Life AO - Michaela Ejifugha; Kelowna; Remote; CAD 35,000 - 55,000; Full time

Job summary

Join an innovative company that values customer service and offers a fully remote position as a Customer Service Associate. This role is perfect for individuals who are passionate about helping others and want to grow their careers in a supportive environment. You will have the opportunity to respond to customer inquiries, resolve issues with empathy, and collaborate with a dedicated team. With flexible work arrangements and a focus on training and development, this position promises not just a job, but a chance to build a fulfilling career. If you're ready to take the next step in your professional journey, we want to hear from you!

Benefits

Career Growth Opportunities

Flexible Work Environment

Training and Development

Supportive Culture

Job Stability

Qualifications

• Prior experience in customer service or sales is a plus.
• Willingness to learn and develop skills in a supportive environment.

Responsibilities

• Respond to customer questions and concerns with professionalism.
• Handle complaints and ensure customer satisfaction.

Skills

Verbal Communication

Written Communication

Customer Service

Problem Solving

Attention to Detail

Job description

Fully Remote Customer Service Associate
Location: Canada / Full-time

Are you a results-driven sales professional with a passion for customer service?

If so, we invite you to join our team at AO Globe Life.

Why Join AO Globe Life?

• Career Growth Opportunities
• Flexible Work Environment
• Training and Development
• A Strong, Supportive Culture
• Job Stability

Responsibilities

1. Respond to customer questions and concerns
2. Handle customer complaints, issues, or concerns with patience and professionalism
3. Suggest products or services that meet customer needs or preferences
4. Collaborate with sales and other teams to ensure customer satisfaction

What We’re Looking For

• Excellent verbal and written communication skills
• Ability to address and resolve customer complaints effectively
• A positive, friendly attitude
• Attention to detail when entering customer information
• Prior experience in customer service, sales, or related roles is advantageous, but we are willing to train the right candidates with the right attitude and skills

Excited to learn more about your talents? Submit your application and join our growing team!