Full Time - Product Care Specialist - Pen Center Mobile Klinik

TELUS; St. Catharines; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in Niagara Region is seeking a full-time Product Care Specialist to enhance customer experiences through technology. The role offers flexible scheduling, uncapped commissions, and comprehensive benefits including medical and dental care. Successful candidates will thrive in a dynamic environment and drive customer engagement while providing repair and replacement solutions. Join a team that values performance and community engagement.

Benefits

Uncapped commission

Discounts on technology

Flexible medical benefits

Paid training

Responsibilities

• Create solutions for customers using technology to improve their lives.
• Work in a fast-paced environment, where every day is different.
• Engage with prospective and current customers in-store, by phone, and via messaging.
• Provide repair and replacement estimates for customers.

Skills

Customer engagement

Technology solutions

Repair estimates

Fast-paced adaptability

Job description

Overview

Full Time - Product Care Specialist - Pen Center Mobile Klinik

Join to apply for the Full Time - Product Care Specialist - Pen Center Mobile Klinik role at TELUS

What does it mean to join Mobile Klinik powered by TELUS?

• Our goal is to provide Canadians with an excellent experience
• We are passionate about people—our customers, our communities, and our team
• We work tirelessly in our stores to provide best-in-class service to our customers and in our communities to enrich the lives of Canadians with acts of kindness, big and small

What’s in it for you?

• Uncapped commission, so your earning potential is limitless (monthly payout)
• Discounts on the newest wireless technology at TELUS
• Team Member-led Resource Groups (TRG) supporting diverse team members and allies
• Flexible medical, vision, and dental benefits, including massage therapy and mental health support
• Maternity and parental leave top-ups, fertility treatment coverage, and gender affirmation coverage
• Paid training to ensure your success
• And much more

Responsibilities

• Be part of a high-performing team where your contributions are recognized
• Create solutions for customers using technology to improve their lives
• Work in a fast-paced environment, where every day is different
• Engage with prospective and current customers in-store, by phone, and via messaging
• Provide repair and replacement estimates for customers

Working hours and locations

• Opportunity to work across all brands
• Flexible schedule, including evenings and weekends
• Hours vary by location and season
• Shift coverage at nearby locations

What You Can Expect After You Apply

Our recruitment process includes multiple steps, and we provide accommodations as needed

Base Hourly Pay : $17 - $21

Bonus Pay : Individual commissions

Please note : Compensation is effective April 2025 and may change. Total compensation depends on knowledge, skills, performance, and experience.

Additional Details

• Seniority level : Not Applicable
• Employment type : Full-time
• Job function : Sales and Business Development
• Industries : IT Services and IT Consulting, Telecommunications, Utilities