Full Time Assistant Store Manager - Oshawa Centre

The Body Shop Canada Ltd; Oshawa; On-site; CAD 44,000 - 48,000; Full time

Job summary

The Body Shop Canada Ltd in Oshawa Centre is seeking a Full Time Assistant Store Manager to partner with the Shop Manager to drive sales and deliver an engaging customer experience.

You will lead a team, shape a customer-focused store environment, manage stock, analyze KPI data, and develop staff to meet performance targets, with schedules including holidays, nights and weekends.

Qualifications

• 3+ years of retail experience, with 1-2 years in a supervisory or people leadership role.
• Experience in a customer facing role.
• Ability to meet sales & performance targets with strong planning and organization.
• Comfortable using data (KPI’s) to drive business decisions.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Lead and work as part of a team to meet customer needs.
• Support the Shop Manager to drive customer engagement and sales.
• Solve problems proactively using available resources.
• Communicate effectively and model a flexible, responsible leadership style.
• Drive customer loyalty and brand experience.
• Work with Shop Manager to meet sales and performance targets.
• Manage stock and monitor changes.
• Use KPI data to inform business decisions and performance.
• Identify and develop high potential team members.
• Learn about the beauty market, competitors and products.

Skills

Retail leadership

People management

KPI analysis

Customer service

Job description

Full Time Assistant Store Manager - Oshawa Centre

Full Time Oshawa, ON, CA

2 days ago Requisition ID: 1542

Salary Range: $43,680.00 To $47,840.00 Annually

Role Overview:

As an inspirational leader with enthusiasm for our brand purpose, you will partner with the Shop Manager to drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience.

Key Job Accountabilities:

• Lead & work as part of a successful, engaged team to best meet the needs of our customers
• Help to shape a customer focused store experience by supporting the Shop Manager in leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life
• Problem solves effectively & proactively as much as possible using available resources
• Communicate effectively & act as a flexible & responsible role model to your team
• Ensure development of customer loyalty to further build The Body Shop brand
• Work with the Shop Manager to meet sales & performance targets
• Work with the Shop Manager to manage stock; monitor & manage change
• Use the data (KPI’s) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance
• Identify & attract high potential candidates & develop current team members to succeed in their goals
• Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products
• Schedules include holidays, nights, and weekends to meet the needs of the business
• Flexibility to work across Sunday to Saturday is required
• Experience in a customer facing role, people leadership & team development
• Ability to meet sales & performance targets with outstanding planning & organizing skills
• Ability to work collaboratively within a feedback culture
• Experience using data (KPI’s) to make sound business decisions preferred
• Comfortable with Microsoft Office Suite
• 3+ years of retail experience, with 1-2 years in a supervisory or people leadership role

Physical Requirements:

• Must be able to stand and walk for extended periods (up to 8 hours per shift)
• Ability to lift and move product up to 25 lbs.
• Frequent reaching, bending, crouching as required