Full Time Assistant Store Manager - Scarborough Town Centre

The Body Shop Canada Ltd; Toronto; On-site; CAD 44,000 - 48,000; Full time

Job summary

The Body Shop Canada Ltd is seeking a Full Time Assistant Store Manager for Scarborough Town Centre. You will partner with the Shop Manager to lead the team, deliver exceptional customer experiences and drive sales performance.

Responsibilities include coaching staff, analyzing KPI data, managing stock, and executing campaigns while maintaining our values and brand standards across weekends and holidays.

Qualifications

• 3+ years of retail experience, with 1-2 years in a supervisory or people leadership role.
• Experience in a customer facing role and team development.
• Ability to meet sales & performance targets with strong planning & organizing skills.

Responsibilities

• Lead & work as part of a successful, engaged team to best meet the needs of our customers
• Help to shape a customer focused store experience by supporting the Shop Manager in leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life
• Problem solves effectively & proactively as much as possible using available resources
• Communicate effectively & act as a flexible & responsible role model to your team
• Ensure development of customer loyalty to further build The Body Shop brand
• Work with the Shop Manager to meet sales & performance targets
• Work with the Shop Manager to manage stock; monitor & manage change
• Use the data (KPI’s) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance
• Identify & attract high potential candidates & develop current team members to succeed in their goals
• Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products
• Schedules include holidays, nights, and weekends to meet the needs of the business
• Flexibility to work across Sunday to Saturday is required
• Experience in a customer facing role, people leadership & team development
• Ability to meet sales & performance targets with outstanding planning & organizing skills
• Ability to work collaboratively within a feedback culture
• Experience using data (KPI’s) to make sound business decisions preferred
• Comfortable with Microsoft Office Suite
• 3+ years of retail experience, with 1-2 years in a supervisory or people leadership role

Skills

People leadership

Customer service

Sales targets

KPI analysis

Team development

Communication

Microsoft Office

Job description

Full Time Assistant Store Manager - Scarborough Town Centre

Full Time Scarborough, ON, CA

4 days ago Requisition ID: 1541

Salary Range: $43,680.00 To $47,840.00 Annually

Role Overview:

As an inspirational leader with enthusiasm for our brand purpose, you will partner with the Shop Manager to drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience.

Key Job Accountabilities:

• Lead & work as part of a successful, engaged team to best meet the needs of our customers
• Help to shape a customer focused store experience by supporting the Shop Manager in leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life
• Problem solves effectively & proactively as much as possible using available resources
• Communicate effectively & act as a flexible & responsible role model to your team
• Ensure development of customer loyalty to further build The Body Shop brand
• Work with the Shop Manager to meet sales & performance targets
• Work with the Shop Manager to manage stock; monitor & manage change
• Use the data (KPI’s) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance
• Identify & attract high potential candidates & develop current team members to succeed in their goals
• Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products
• Schedules include holidays, nights, and weekends to meet the needs of the business
• Flexibility to work across Sunday to Saturday is required
• Experience in a customer facing role, people leadership & team development
• Ability to meet sales & performance targets with outstanding planning & organizing skills
• Ability to work collaboratively within a feedback culture
• Experience using data (KPI’s) to make sound business decisions preferred
• Comfortable with Microsoft Office Suite
• 3+ years of retail experience, with 1-2 years in a supervisory or people leadership role

Physical Requirements:

• Must be able to stand and walk for extended periods (up to 8 hours per shift)
• Ability to lift and move product up to 25 lbs.
• Frequent reaching, bending, crouching as required