Fulfillment , Security Supervisor

GardaWorld; Cambridge; On-site; CAD 29,000 - 32,000; Full time

Benefits offered by this job

Uniform provided at no cost

Education benefits through GardaWorld

Flexible schedules

Career growth opportunities

Job summary

GardaWorld is seeking a Concierge Security Supervisor in Cambridge, Ontario, to engage with people, lead a security team, and ensure a high level of customer service across 24/7 shifts in office towers, hotels, and shopping centers.

You will supervise guards, train personnel, coordinate with emergency teams, and handle scheduling while maintaining GardaWorld’s safety standards. Excellent communication and licensing are required.

Qualifications

• Be authorized to work in Canada.
• Hold a valid security license.
• First aid certification required.
• 1 year in security experience.
• Management/lead experience in the security industry or an equivalent level of education.
• Exceptional customer service skills; proficient in basic phone & computer skills.

Responsibilities

• Customer service duties like welcome, check identification, and guide visitors.
• Inspect security equipment and report any maintenance needs.
• Perform computer tasks.
• Address incidents, provide first aid, and coordinate with emergency teams.
• Write incident reports and communicate security concerns.
• Answer questions in person or by phone.
• Supervise and support Security Guards during their assigned shifts.
• Train and evaluate security personnel to ensure high standards and adherence to company policy.
• Assist with scheduling as needed.

Skills

Customer service

Team leadership

First aid

Phone & computer skills

Education

Security management experience or equivalent education

Tools

Phone

Computer

Job description

Business Unit: Security Services

Career Area: Security Guard

Location:

Cambridge, Ontario, CA

Ready to suit up as a Concierge Security Superisor?

What matters most in a role like this is your ability to engage with people easily and make them feel confident in your ability to help them.

As a Concierge Security Supervisor, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers, etc.

Your ability to lead your team is crucial to the successful operations of your site.

Schedule: Sat- Sun 00:00 - 12:00

Location: N3H 0E5

What's in it for you?

• Hourly wage of $21.47
• We will invest in you, covering the costs of continuing education through GardaWorld Academy
• Flexible schedules with various shifts available
• Career growth opportunities at GardaWorld
• Full-time & part-time opportunities
• Uniform provided at no cost

Responsibilities For Concierge Security Supervisor

• Customer service duties like welcome, check identification, and guide visitors
• Inspect security equipment and report any maintenance needs
• Perform computer tasks
• Address incidents, provide first aid, and coordinate with emergency teams
• Write incident reports and communicate security concerns
• Answer questions in person or by phone
• Supervise and support Security Guards during their assigned shifts
• Train and evaluate security personnel to ensure high standards and adherence to company policy
• Assist with scheduling as needed

Qualifications For Concierge Security Guard

• Be authorized to work in Canada
• Hold a valid security license
• First aid certification required
• 1 year in security experience
• Management/lead experience in the security industry or an equivalent level of education.
• Exceptional customer service skillsProficient in basic phone & computer skills

This posting is for a position that is currently vacant within the organization.

This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance and even casual roles available.

SSSW

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

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Fulfillment, Manager, Operations, Management, Security