Fulfillment Operations Area Manager II

Amazon; Cambridge; On-site; CAD 75,000 - 105,000; Full time

Job summary

Amazon Canada Fulfillment Services, ULC is seeking an Area Manager to lead a team of hourly associates at Cambridge site. You will drive safety, quality, attendance and performance while delivering on-time orders to customers.

You'll mentor staff, coordinate with Safety, HR and Quality teams, and manage shifts up to 12 hours, including weekends and nights, in a fast-paced logistics environment. This role requires strong leadership and a commitment to customer satisfaction.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

Employee management

Performance management

Communication skills

Problem solving

Education

Bachelor's degree or equivalent

Tools

Lean Six Sigma

Kaizen

Job description

Amazon Canada Fulfillment Services, ULC is seeking an Area Manager to lead a team of hourly associates at Cambridge site. You will drive safety, quality, attendance and performance while delivering on-time orders to customers.

You'll mentor staff, coordinate with Safety, HR and Quality teams, and manage shifts up to 12 hours, including weekends and nights, in a fast-paced logistics environment. This role requires strong leadership and a commitment to customer satisfaction.