Store Supervisor - Flexible Schedule & Merchandising

Shoppers Drug Mart Inc.; Greater Sudbury; Hybrid; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Associate-Owner

Purchase discount program

Flexible schedules

Online learning through Academy

Job summary

Shoppers Drug Mart Inc. is seeking a role focused on managing customer service functions, including cash, cashiers and merchandising, in a locally owned store.

You will ensure policies are followed, train staff, and oversee loss prevention and daily operations to maintain a high standard of service. The position emphasizes customer satisfaction, proper store image, and flexible duties including potential clerical and banking tasks.

Qualifications

• Planning, judgement and decision making required.
• Independent thinking as it relates to organizing store.
• Problem solving is essential to ensure customer satisfaction.

Responsibilities

• Managing cashier/merchandising staff and ensuring compliance with store policies.
• Trains cashiers/merchandisers and provides on-going guidance.
• Handles cash office duties and cash handling procedures.
• Addresses customer inquiries and resolves issues per guidelines (refunds, exchanges).
• Promotes customer surveys and maintains store image and housekeeping.

Skills

Planning

Judgement & decision making

Independent thinking

Organizing

Problem solving

Job description

Shoppers Drug Mart Inc. is seeking a role focused on managing customer service functions, including cash, cashiers and merchandising, in a locally owned store.

You will ensure policies are followed, train staff, and oversee loss prevention and daily operations to maintain a high standard of service. The position emphasizes customer satisfaction, proper store image, and flexible duties including potential clerical and banking tasks.